Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Adding Family member to Nest
I've added my wife as a family member in Google home per the guidance. There's no option either in Nest or Google Home to share access to Nest.This is incredibly frustrating.
Multiple Floors
I would like to purchase a nest thermostat. I have a three floor townhouse. Do I need to get a nest thermostat for each floor or can I get one and replace just the main unit? Please advise. thank you
Missing hardware
Hello just purchase a google nest thermostat today and it only came with one screw. Where can I find replacement hardware?thanks,
When get message can’t connect to assisting device
I connected a nest thermostat downstairs and it went fine. When I tried to connect a second thermostat upstairs it would not connect to the WiFi and be added to my Google home .It would say can’t connect to assisting device or something like that!I t...
Replacing Honeywell Thermostat with 1,2,3,4 wiring with Nest
Hello - I want to replace an old Honeywell Thermostat with Nest Learning.the current thermostat has wiring 1,2,3,4 and the compatibility guide says its not compatible. However, i have exactly the same Heater & A/C units connected to 2 other Nest Lear...
connecting to google home
Can anyone help me connect my nest thermostat, i got the $99 white one, i have the google home app and the nest app, i have two connected nest cameras already. when i search for nest in google home all i get is fairy nest when trying to connect my ne...
Nest Learning Thermostat - Wiring
My current thermostat has the wiring in the attached picture. Currently there is one (1) green wire in G, one (1) yellow wire in Y, one (1) orange and one (1) light green wires in W (two total in W), one (1) red wire in RC, and one (1) dark green wir...
C wire power
I replaced my Honeywell digital thermostat with a Google nest. There are white, yellow, red, green, and blue (common wire). I have properly wired my Google nest, but for some reason is saying that I do not have power to the C wire. First of all, ther...
Adding family members
By adding family members in the Google Home App (for accessing Nest Learning Thermostat), do the family members have access to owner's emails, google search history, photos, docs, etc?
3rd Generation Nest Thermostat
I installed the thermostat 5 days ago. I set the temperature to 67 or 68 but the heater continues to run and the temperature in the house is in the 70s. In addition, the control panel of the heater clicks continuously. What could cause this? The wire...
