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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23868 Views
  • 0 replies
  • 8 kudos

Heat Pump Balance settings option not visible

Just now updated Google Home app to vers 3.29.103. I can now no long see the heat pump balance settings under temperature preferences. Nothing was changed on Nest Thermostat (model G4CVZ) or wiring. It worked fine on app version I had previously.[pos...

bill46 by • Community Member
  • 396 Views
  • 3 replies
  • 0 kudos

Alexa thermostat no longer take comment to turn on or off

Hi, I’ve been using Nest Thermostat for years and now I’ve heard Nest no longer allows Nest to commend ‘Turn heating on’ or Turn heating off’You have to use a different phase. This is very annoying! Please sort it out

Mart0787 by • Community Member
  • 287 Views
  • 2 replies
  • 0 kudos

Need help with an install

I recently installed a nest 4th gen, replacing an old Emerson thermostat. The Emerson wiring was as followed...Green to GYellow to YWhite to W2Black to W/EOrange to OBRed to RHA jumper from RH to RCAnd Blue to CI have electric and propane. I would pr...

Automatic Humidity Adjustment

I've been quite happy with the Nest Thermostat over the years. I also see many previous posts suggesting this feature, and yet it goes unanswered.Having automatic humidity adjustment based on outdoor temperature doesn't seem like it should be that di...

Nest Thermostat going offline in sleep mode

My nest thermostat and wifi setup was put in place over 4 years ago. I had no problems until a month or 3 ago at which time the nest started going offline. It seems to happen when I'm not around and when I either walk up to or touch he nest it goes b...

nww by • Community Member
  • 322 Views
  • 1 replies
  • 0 kudos

Too cold for compressor?

I received a Google Nest Thermostat as part of a new heat pump package and wondered if the Google nest will tell you if your compressor is running or not. it’s about 32 degrees and it blows out about 70 degree air and doesn’t seem to heat up at all u...

SXA by • Community Member
  • 1114 Views
  • 12 replies
  • 0 kudos

Cannot login to Nest app and do not receive pw reset email

Just in the last week something changed. Was able to remotely view camera and control thermostat via the Nest app.Now I cannot complete the sign in because it is asking to verify my identity and sends to my correct email a code.But I never receive th...

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