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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17304 Views
  • 0 replies
  • 6 kudos

Thermostat constantly comes on at wrong time

I have a Nest Learning Thermostat which was here in the property when I moved in. No matter how often I reset it (on both the app or device itself) to make the heating come on at 7 am it still switches it on at 3.30 am. How can I stop this? Thanks! A...

alness by • Community Member
  • 1861 Views
  • 5 replies
  • 2 kudos

Thermostat history lost after removing it from the Nest App

I have the Nest Learning Thermostat 3 and I got a Low battery issue. As part of the troubleshooting process, I remove it from the Nest app and reset it. Eventually, I learned how to charge the battery, and I added the thermostat back to the app.Now a...

wrr by • Community Member
  • 1102 Views
  • 2 replies
  • 1 kudos

Presence sensing not working

First, some background: I have a 3rd generation Nest Learning Thermostat with an account that has been migrated to Google. I also have multiple Kasa smart plugs. I wasn’t satisfied with the home/away assist in the Nest app so I’ve always used the Pre...

Drewbacca by • Community Member
  • 25229 Views
  • 32 replies
  • 12 kudos

Nest "smart" thermostat

How can i configure nest "smart" thermostat to not think that i have left the house and turn the temp down? This has been hapening constantly for the past few weeks. I thought turning it back on several times will make it "learn" my pattern of behavi...

Zlatko by • Community Member
  • 895 Views
  • 4 replies
  • 0 kudos

I can’t adjust the thermostat from my iPad, I’m away

I can’t adjust my thermostat from the app on my iPad, I’m away and have been checking the temp all week, now that I’m heading home and want to raise the temperature it does not show me the temps, just says home.

jjatlas by • Community Member
  • 305 Views
  • 0 replies
  • 0 kudos

Customize sensor schedules

Users should be able to define when the system switches to which senor. If I had known this wasn't an option, I wouldn't have purchased. This really can't be hard to program Google. Get it done. Everyone is different. Some people wake up at 5 am. It ...

Pasta80 by • Community Member
  • 2134 Views
  • 8 replies
  • 10 kudos

Nest not following schedule

Hello. I have a schedule for my thermostat so that the heating goes off in the evenings at 2200, and should come on at 6.30am in the mornings. The heating is now coming on every day at 4.00am for no reason. Please help.

Ross171 by • Community Member
  • 603 Views
  • 1 replies
  • 0 kudos

Nest Heat Link v3 Stopped Working

This morning my Nest Heat Link v3 has completely stopped working. No lights, nothing. Have already tried the reset procedure. I can confirm that there is power being supplied to the unit. The unit is only a year and a half old. I would expect Google ...

Cliff by • Community Member
  • 1642 Views
  • 8 replies
  • 0 kudos

Nest

My thermostat keeps rebooting. The only things that keeps showing up on the display is the google logo. Ive tried resetting it and even recharging it with a usb cable. The thermostat has not worked for weeks.

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