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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16144 Views
  • 0 replies
  • 6 kudos

Nest heat link no power lights

Hi All,Suddenly since installation February 2020 my heat link is showing no power lights. I have checked the power and no issues . I have hit the reset button for 20 seconds and still no lights or reconnection. Error h71 on thermostat so re started a...

Scullyse by • Community Member
  • 3971 Views
  • 20 replies
  • 0 kudos

Resolved! Waiting for a thermostat update

Hello, I'm a user from the Netherlands. I have a nest thermostat model "display-3.6" with software version 5.9.4-5 updated on the 31 May 2020. I tried to add temperature sensor via the Nest App. However, it says "Waiting for a thermostat update, and ...

Heat Link gen 3 - no power, can't turn on heating

My Heat Link suddenly stopped working, can't be turned on, no power light at all. I've tried to reset it by pressing and holding a button for 10, and 20 seconds but it didn't help. I've checked wiring connections, everything seems to be like it shoul...

Boiler

Hi Do i have to switch my boiler off when setting nest up or just the thermostat please

JoMac by • Community Member
  • 555 Views
  • 3 replies
  • 0 kudos

Error 257

I am setting up the thermostat and it keeps saying E257. Can't find any info on this code

Relink Nest to Google

I accidently unlinked the Nest thermostat from Google Home. I can't get it restored and when I try to add it I can't get past the screen that want the last 4 of the serial number (won't let me enter a number)How can I relink the thermostat to Google?

Janef by • Community Member
  • 976 Views
  • 4 replies
  • 0 kudos
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