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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21875 Views
  • 0 replies
  • 6 kudos

How to turn off reward notifications nest thermostat

I am not enrolled in any rewards programs through nest and I don't want to be, but I keep etting messages about reward offers on my nest app. going to settings>notifications shows no option for rewards notifications and settings>rebates and rewards g...

noname by • Community Member
  • 2496 Views
  • 5 replies
  • 8 kudos

Home/Away Assist Problems

The home/away assist is not working as expected. It often thinks I'm away when I am home, and turns it to Eco mode. Today I am not home, and it thinks it is, heating the house for no one. Everything seems to be set correctly, and yet the support team...

junalmeida by • Community Member
  • 63003 Views
  • 169 replies
  • 29 kudos

Inconsistently heating beyond set temperature

I installed my nest with no issue. Then the next day I left for 2 hours, and when I got home the house was 74 degrees when it was set to 68. I turned off the nest with no response to the furnace so I pulled the nest off the wall. Made sure everything...

Kevlar76 by • Community Member
  • 967 Views
  • 5 replies
  • 1 kudos

Can I instal in a different location to my existing Thermostat

This is probably an obvious question, however, after reading the info available and trying to contact Google I still don't know the answer.Right now I have a thermostat which is located right next to the boiler. This is causing issues as its the warm...

DLH by • Community Member
  • 609 Views
  • 3 replies
  • 0 kudos

No heat.

A.c has been working all summer. Change over to heat and nothing. I’ve tried to reset the thermostat and nothing. Had a guy come look at it and he told me my thermostat was bad. I just purchased it earlier this year In a brand new home. Please help??...

Yaboyque by • Community Member
  • 372 Views
  • 0 replies
  • 0 kudos

2 wire Nest Learning Thermostat Installation

My current Honeywell thermostat has 2 wires. One is Red to the R connection and a Blue wire to the C connection. It controls both heat and AC. Will my new Nest Learning Thermostat work with this set-up? I assume that the Red is for heat and the Blue ...

Nest Heatlink stopped working

Heatlink has comoletely stopped working. Had it looked at and advised we need a new one. Have only used the Nest so very disappointing and left us freezing in our house yesterday.

Conorb5 by • Community Member
  • 1370 Views
  • 6 replies
  • 0 kudos
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