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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21889 Views
  • 0 replies
  • 6 kudos

Heat link issues

I have been an installer for a number of years and to be fair never had an issue that we could not resolve. That is until recently when I had a heat link failed after 11 months completely dead no led having called the help line and got no sense or th...

KHBUIld by • Community Member
  • 1071 Views
  • 4 replies
  • 0 kudos

Cooling difrence

We just installed the nest and there is a 10 degree difference. The nest is set to 71 and it’s reading 81. The ac has been on for over an hour.

Aramon by • Community Member
  • 667 Views
  • 3 replies
  • 0 kudos

Cannot Migrate to Google Sign-In

Have a Nest account (pre-2019) that is attached to a @sympatico.ca email address that we no longer have any access to. Attempting to migrate to Google in order to continue to operate thermostat from Android app. I enter old email and password, which ...

mayerian25 by • Community Member
  • 1041 Views
  • 4 replies
  • 0 kudos

nest does not find thermostat

I am trying to install a nest thermostat (non-learning). I have installed the google home app and the nest app. when i tried to 'find devices' it cannot find the thermostat. I have wired the baseplate but have not plugged the thermostat into it yet.

bleushark by • Community Member
  • 1069 Views
  • 4 replies
  • 0 kudos

Nest won't connect to wifi

After 6 months the Nest has decided to no longer detect any wifi network. Factory reset, router and wifi reset, nothing works. Reset the thermostat a dozen times. Less than 3ft from the router.

JoeG by • Community Member
  • 1266 Views
  • 5 replies
  • 0 kudos

Hook up to Heat pump

I am trying to hook up nest thermostat to my heat pump. The system works fine with current non nest thermostat. When nest installed the fan will not run the fan. Can anyone help? Spent 2 hours on the phone with tech support and they replaced my nest ...

Flagtime by • Community Member
  • 1406 Views
  • 7 replies
  • 0 kudos

Does a VENSTAR thermostat compatible with a NEST thermostat

I was given a new NEST thermostat . I currently have a VENSTAR with five wires red , green, blue, white and yellow The system works but the wires are not matched up with the correct color . The nest has a QB port what is that for ?Also are these syst...

One hour function

Multiple threads on various forums have shown that customers are perplexed as to why you can’t boost your heating for an hour using the app. customer services thank people for providing feedback but then nothing …. For years…. Surely this must now be...

Chelleuk by • Community Member
  • 14255 Views
  • 24 replies
  • 10 kudos
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