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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Nest

I have 3 thermostat and A few days ago we had an internet outage but one of the thermostats will no longer connect to my wifi. I have done everything to reconnect but it cannot find the Wi-Fi. And when I enter it manually the same thing

Incorrect time:

The thermostat is set to the incorrect time. Can change time to 24 or 12 hour settings, but not the actual time, that is off by hours. Shouldn’t time be set via WiFi?

GCooper by Community Member
  • 336 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

When there is a power outage/cable outage and the nest thermostat loses WiFi, if a generator is plugged into my cable modem, will it work? Is there a way to get the thermostat to work for heat?

Kjmonte40 by Community Member
  • 531 Views
  • 1 replies
  • 0 kudos

Nest learning thermostat completely dead

My nest learning thermostat has been working great until noticed it showed offline So I have worked and worked now for hours to try to get on line, every device in home is on line, now completely dead!!! No lights no nothing total darkness on dial

Bigroy by Community Member
  • 1477 Views
  • 2 replies
  • 1 kudos

Nest wiring Help

I’m installing a Nest Thermostat . I only have Rc and W wires coming from the old Thermostat .How do I can connect?

Jefff by Community Member
  • 546 Views
  • 1 replies
  • 0 kudos

Resolved! Heatlink replacement

Hello, have had my heatlink replaced but now the heating seems to operate independently of the thermostat. The system seems to be permanently on and not running to the schedule set in the app. What should I do please?

How to change email

Trying to change the email my Nest account is connected to. Previous email is no longer active and when I try to log in, the two step verification is sending a code to my old email. Help!!

732buck by Community Member
  • 2275 Views
  • 8 replies
  • 1 kudos

Compatibility???

Looking to replace our current thermostat with a new nest ( 3rd gen) product but we heat with geothermal with propane as a back up for when the geothermal needs to increase more than a degree or two. Does anyone know if both heat sources can be added...

Megz by Community Member
  • 333 Views
  • 0 replies
  • 0 kudos
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