Google Nest Community

Nest Thermostat Connected But Not to My Account - SOS

I am not a Luddite, but I must admit the challenges of trying to connect the Nest thermostat to my Nest/Google Home account have me rethinking my position on "smart" devices. The problem simply stated is this: The Nest thermostat came with the house ...

If blowing hot air with heat pump, connect white wire to O/B on Nest to get compressor to kick in.

Spoiler (Highlight to read)Finally found the solution after searching all over the net. Will have to do a factory reset and re-set-up thermostat after relocating the W wire to O/B.Finally found the solution after searching all over the net. Will have...

Thermostat E base

For some reason my thermostat e says c wire not detected. I have another thermostat in the house and swapped out. Same issue. Wiring is correct, transformer is good, 24v across c and r. Could the base have gone bad? Where can I get a replacement base...

Deposit refund

I've returned my nest head as I was instructed. Your records indicate you have received it over two weeks ago, yet I haven't received my deposit back. Why?

My Nest app does not show me any controls anymore. All it shows is whether I am home or away. I u

My Nest app used to work ok but now it does not show any controls for mode, schedule etc. All it shows is whether I am home or away. The thermostat itself seems to work ok manually. Can anyone offer some advice please

Heat/Cool Mode

When I'm in Heat/Cool mode, how does the system know whether to heat or cool? Since the temperatures are set to 65 COOL and 77 HEAT, how does the system know whether to increase the temperature to 77 or decrease the temperature to 65 when the tempera...

Not getting the code sent to my email to access my Nest thermostat

I've used the Nest thermostat for 4+ years, but now I have lost access. It is saying it is sending a code to my email address, but it never arrives. I've been trying to access The Nest Thermostat now for 3 days.

Nest Thermostat G with Power Connector not sending for heat

This is a newly installed system on a 2-year old boiler. For the last 2 nights the same thing happened: the house was at 70 with the thermostat programmed for 71 for at least an hour without the Nest calling for heat. The only way I got heat was to o...

No heat...fan kicks in but does not ignite

Furnace fan engages, no heat

Replaced a traditional thermostat with a basic nest this past spring and it was fine during cooling season. When heating, the unit goes into fan mode, and the burner doesn't kick in. It's odd. Also, the option for fan only is gone? I did go from an o...