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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23697 Views
  • 0 replies
  • 8 kudos

Trouble installing Nest Thermostat

I get through the installation process, including connecting to wifi. Google Home app says it is just finishing up things and it will take a while. After several minutes, I get this notice: Something went wrong. Try connecting again. If that doesn't ...

Home Wa

My thermostat does not do home/ away assist since my account was merged with Google. Any way to be able to reactive my original Nest account?

Psull13 by • Community Member
  • 903 Views
  • 3 replies
  • 0 kudos

Nest not charging and overheats on usb power

My nest is a couple years old and has been great until a couple days ago. I went dark and has a flashing red light which I understand means it needs to charge so I let it charge but after twelve hours I began to suspect a bigger problem. My installat...

Czeck6 by • Community Member
  • 877 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Lock Feature

Nest needs to figure out a way to allow users to lock the thermostat in the Hot/Cool mode. Currently, you can only lock the thermostat in the Cool or Hot only modes. It makes more sense to be able to lock the settings in the Hot/Cool mode so that use...

NC by • Community Member
  • 956 Views
  • 3 replies
  • 1 kudos

Room temperature stays at 25’ & does not move

I have installed a new Google nest thermostat. The room temperature indicator on the nest doses not go down when the temperature in the room drops.eg room temp 18’ nest shows room temperature is 25. I have done the factory reset many times. Can someo...

Martin5 by • Community Member
  • 3074 Views
  • 9 replies
  • 0 kudos

AC stuttering to turn on

Hi,I've installed a new HVAC system 2 years ago.Now while working from home I noticed some stuttering sound coming from the AC unit whenever the AC needs to start. Sometimes the AC is on and it stops and start making this noise as well.I've called th...

R cable with RC jumper

Is my system compatible? i have Y G W R w/ Jump to RcDuring installation when I enter both R and RC in the app it tells me my system is not compatible. I believe I read somewhere that I Do not have to enter RC into the app. Can you confirm if this is...

Nest Gen3 started heating in the summer while in off mode

It's been working fine for a few years [new Dec 2016]. 2 months ago during the summer the heat came on even when the Nest was in the off mode. Had to disconnect the Nest from the furnace [problem was the Nest, not the furnace]. Rebooting the Nest did...

GeoAllen by • Community Member
  • 1200 Views
  • 3 replies
  • 0 kudos
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