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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4622 Views
  • 0 replies
  • 5 kudos

Thermostat wiring

Removed my current thermostat to install new Nest Thermostat and discovered I have 2 wires (Red and White) that connect the thermostat to the heater. Hooked up nest thermostat and received message that 3 wires not compatible. How do I make a 2 wire s...

Dirtfeet by Community Member
  • 111 Views
  • 1 replies
  • 0 kudos

My Nest heatlink (installed Dec 2020) just died.

I first notice with an H27 error on my Nest thermostat - I tried plugging it into a different USB charger, before realising that the heatlink had become completely unresponsive. The boiler still works for hot water but not heating. I’ve seen referenc...

Nest generation 3 thermostat cannot join network

My 3rd gen thermostat has been working well, but a few months ago the network stopped connecting. I have followed all of the troubleshooting steps, resetting and restarting. All of the other thermostats and smoke detectors work and connect ok. The WI...

Iserdad by Community Member
  • 287 Views
  • 6 replies
  • 0 kudos

New Nest learning 3 thermostat

New nest 3 learning thermostat installed and working but can’t connect with google home app. Go thru all set up steps and at end can’t find it.

Keithy by Community Member
  • 109 Views
  • 1 replies
  • 0 kudos

Nest E not firing bolier

HiWe have just moved into a house with an existing Nest E system.I've manged to set the system up, put it on wi-fi and connect it to the app. Everything seems to be working fine but I can't get the boiler to fire.At present the app is showing that th...

kena1921 by Community Member
  • 109 Views
  • 1 replies
  • 0 kudos

Compatibility with MCZ

Does anyone know if the heat link is compatible with MCZ Hydro 80 pellet stove?

Nelzon by Community Member
  • 169 Views
  • 2 replies
  • 0 kudos
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