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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Hot Water Always On

Can anyone help we have just recently installed a Nest 3rd Gen when installed the Electrician mentioned he could not switch off heat water although it was displayed on thermostat as off plus on the ipad. I read posts regarding this issue and switched...

Mascara by • Community Member
  • 144 Views
  • 2 replies
  • 0 kudos

Nest thermostat

My nest is connected to WiFi but saying connecting problem try again later when I try to generate a keycode

ssngb by • Community Member
  • 108 Views
  • 1 replies
  • 0 kudos

Community Version

It's ridiculous the features that are lacking on these thermostats that the competitors have. The main one being the ability to use multiple sensors at the same time (grouping). Super simple programming logic, but Google just chooses not to do it. I ...

marksy95 by • Community Member
  • 113 Views
  • 1 replies
  • 0 kudos

Nest thermostat requires you to stop the fan just to add time

I don’t understand why the Nest requires you to stop the fan to extend the runtime.For example, I set the fan to run for 2 hours. I walked by it and it said there was about 5 minutes left of runtime. The Nest UI forces you to Stop the fan, dumps you ...

Gaudetmi by • Community Member
  • 185 Views
  • 3 replies
  • 0 kudos

Wiring assistance needed

Hi - this is our original system and I cannot figure out wiring. It’s wired now after talking to support and it’s not using heat. It’s marked as a “dual system,” and it’s only one heating source ( I believe).

Resolved! Solved: Heat Pump with central air not cooling

Moderator edit: Subject updated for clarity and findability. I've got an electric heat pump in the attic with a central air unit outside. Removed the old thermostat to install the Nest with the following connections. G, W, C (brown wire), Y, R (jumpe...

Ddavisaf by • Community Member
  • 241 Views
  • 1 replies
  • 0 kudos

Resolved! Solved: NEST E schedule

It says the weekly schedule on the phone app will change to heat when our heat is on. That is not true for us in this situation. The weekly schedule is on Cool while we have the heat on. Please help us with our "NEST E" Moderator edit: Subject for cl...

Yarby by • Community Member
  • 199 Views
  • 2 replies
  • 0 kudos

Alexa not turning thermostat off

When I ask Alexa to "set the Thermostat to off" it fails. I replaced my Honeywell that managed to perform that function with this overly expensive thermostat that I thought would be able to handle such commands with ease. Anyone know of a fix besides...

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