Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

operation issues with thermostat

just needing some help 11 apartment complex and I had their maintenance guy install my nest for me. I watched him do it. He did everything correctly. The thermostat works wonderfully connect. The Wi-Fi and everything else. Only problem is when the he...

Nest cooling instead of heating

My Nest thermostat was working properly but had to reset to factory settings. After that, when I test Heating, I feel Cold Air coming through. Fan works properly. Not sure what I did wrong in the settings. Any help?In the app I see this:Y1- yellow - ...

Wiring not compatibility

We recently moved to a new home (new to us anyway). The home already has an older Google thermostat that my wife wants me to replace with a new Nest Thermostat (Not the Learning Nest, just the plain Nest). When I follow all the prompts it tells me th...

Added C wire but Nest indicates that it is connected by not wired correctly

I noticed one of my Nests was offline. It did not have a common wire. I charged the Nest using a USB and used an unused wire going to the thermostat to provide the common. The red wire on the transformer connects to the red going to the thermostat, s...

Resolved! Cannot turn off Rush Hour Rewards

Can anyone tell me how to unenroll in Rush Hour Rewards? I have contacted both Google and my electric company, but neither can solve my issue. A week ago Google Help did trouble shooting for 30 minutes and told me it would be resolved within 2 days. ...

States my password is not right

says my password is incorrect

Nest Thermostat Continues Heating

I have a Nest 3rd gen. The wiring for the original thermostat was a green wire going to G, white going to O/B, Yellow going to Y, and red going to R. It has been working consistently for several years. Suddenly I received a power error, and after rem...

Factory reset does not erase wifi passwords

After doing a factory reset on the Nest Thermostat (2020), I am not asked for my wifi password when repeating setup. How do I do a reset that deletes ALL personal information?