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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
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How Do I Cancel Nest Renew? I Was Enrolled Without Consent

I opened the Nest app on my phone and it immediately said, "Congratulations, you've signed up for Nest Renew". I didn't ask for this. I don't want it. How do I get rid of it? If I can't turn this off, then I will replace the thermostat.

mike73 by • Community Member
  • 475 Views
  • 1 replies
  • 0 kudos

Help with wiring a google nest thermostat

I'm trying to install my nest thermostat and it says it's not compatible. I talked to a hvac guy and he says it can be installed. Here is a Pic of my current set up, anyone know how to make it work?

JoshGr by • Community Member
  • 430 Views
  • 3 replies
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Outdoor temp on Nest app

My nest app shows an outdoor temp about 15 degrees higher than the actual outdoor temp. I've re-installed the app, and reset the thermostat to factory's settings. Interestingly, if I set farsight to display the weather, the thermostat shows the corre...

AJgophils by • Community Member
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Any live humans able to help

How can I speak with a live human to get tech-support for an error stating that the C wire is disconnected on my thermostat? Please help thank you.

Garden786 by • Community Member
  • 390 Views
  • 1 replies
  • 0 kudos

App crash connecting a new theromost E

Purchased a new Google nest E to connect to an existing heatlink that is already installed. Already have the app, and added a new product but when linking the heatlink to the app with the 6 digit code the app just crashes. Have already uninstalled ap...

Click “Manage Sensors” and app freezes

I’ve never had an issue before but now when I try to “manage sensors” the app freezes and won’t allow me to change the sensor schedule. I’ve tried uninstalling and reinstalling the app. I can manually switch from the sensor to the thermostat, but I c...

Nest Install Question

Hi, I am trying to switch from a Sensi thermostat to a Google Nest.My Sensi thermostat has a W/E wire. Google doesn’t include this as an option to select when choosing existing wires. What am I supposed to select?

Jtylerc by • Community Member
  • 489 Views
  • 3 replies
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