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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Can’t enter new wifi password- how do I switch back and forth from letters to numbers on the dial th

Can’t enter new wifi password on thermostat dial because I don't know how you combine letters and numbers. I press the check mark and 123 to try and add a number to a letter but it doesn’t work . It is very perplexing and can’t seem to find the answe...

Nest Thermostat base clicking, not a C-wire issue

Our Nest Thermostat has started clicking -- the base clicks whether the thermostat is mounted or not. Everything was fine for a year or so, this is a recent issue. Our HVAC technician connected the C-wire and that has not fixed the problem. What IS t...

MarMcG by Community Member
  • 375 Views
  • 4 replies
  • 0 kudos

Issues Pairing New Thermometer with existing Heat Link

Hi,Google have sent me a replacement Thermometer Nest E. I have been trying to pair it with my existing Heat Link that is wired to my boilerI have managed to get the thermoset up and connected to WIFI - The issue comes when i'm trying to get the Blue...

C wire for next

   I am having a hard time finding a C wire adapter for my nest. Only finding ones that hook up to RC & C. Mine doesn’t have a RC available. Only C & *OB that are open. Seem two on Amazon should any of those work

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Garcia57 by Community Member
  • 314 Views
  • 3 replies
  • 0 kudos

Pairing heatlink

My Nest thermostat has worked perfectly for over 5 years but yesterday connection between the thermostat and the heat link was lost and I can not get them to reconnect. Any ideas?

Barrie1 by Community Member
  • 640 Views
  • 8 replies
  • 0 kudos

Heating working on new nest, but not A/C

Hello. So first time nest user here, got the nest as a promo from Ameren a month or so ago. Setup went okay, had no issues getting the heat up and running. For kicks i decided to try and test the cooling the day I was setting it up. I received a "No ...

Nest thermostat changing temperature

So I have been working at home for the last few days and I am noticing that the temperature set on the stat is 30°C when it is supposed to be 15°C. Now getting concerned about how often this happens when I'm not here. Yes all of the smart features ar...

Mike_Ely by Community Member
  • 286 Views
  • 3 replies
  • 0 kudos

Minimum Temperature

I can't change the minimum temperature to anything less than 9 degrees. Meaning the heating coming on in the middle of the night. I've been on the App and have been able to amend the Eco Temperature to 5 degrees but that hasn't let me now reduce the ...

Dymondm by Community Member
  • 923 Views
  • 7 replies
  • 0 kudos
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