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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 7 kudos

Nest learning thermostat

I have a new thermostat, same as the old one but new; just placing it where the old was; one of the wires goes to a “*” attachment on the lower right side of the bracket. Installation instructions don’t show a wire going to this connection. What’s wr...

RLaughbon by Community Member
  • 380 Views
  • 1 replies
  • 0 kudos

Auto schedule deletion

After 4 years of Nest turning the heating on when we didn’t want it we were fed up and tried to delete the auto schedule. Was this easy? No. Almost impossible. Instead of a simple radio button to choose between our own schedule and the Nest imposed a...

Not cooling

We have been using our nest without issue for just over 3 years. Our HVAC system was updated with new central air exactly 2 years ago and we just had it checked due to this issue. We were told that it is in perfect working condition. We have no error...

Nest thermostat sets itself to heat to 90

So I have seen multiple threads and post about this issue all around the internet. I'm now on my third replacement nest thermostat that has done this. I'm fairly tech savvy and was able to come up with a solution, but I negates most of the functional...

DeltaKilo by Community Member
  • 1434 Views
  • 3 replies
  • 0 kudos

Resolved! Dual Zone wiring

New Nest installation replacing 2 thermostats in a dual zone system. Which wire do I need for the OB slot on the main?   

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AlexD1377 by Community Member
  • 1148 Views
  • 4 replies
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Nest Extra Wires

My old thermostat has two extra wires, R2 and Y2. Where should I attach them? Thanks for your help.

DaveG929 by Community Member
  • 483 Views
  • 2 replies
  • 0 kudos

Issue with heat not turning on

I've been having an issue with the thermostat displaying that the heat is on when it reaches the appropriate temperature, but it doesn't trigger the heat to come on. If left alone, it will continue to display that the heat is on, which eventually tri...

Thermostat schedule

We have our thermostat set on a schedule to come on for a couple of hours each morning (from 6:30/7am). I woke up around 3am last night and realised the heating was on. I checked the usage history and it seems it has been coming on in the night since...

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