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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Display of my nest 3 is cyan?!?

The display of my nest learning thermostat 3 become cyan. How to revert to standard colors or this is hardware issue. See the pictures below   

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astrabg by Community Member
  • 28 replies
  • 0 kudos

Heat boost and holiday function

And while Google are sorting out a boost function for heating why don’t they also provide a holiday function like Hive does? My Hive allows me to set holiday start and end dates/times in advance. My GF’s Nest requires her to put heating in eco mode, ...

Nest Thermostat

Hi,My Nest Thermostat 3rd generation is not connecting to the Heatlink. I have tried all possible ways to reconnect, but unsuccessful. Error message is, pressed the button on Heatlink for more than 20 seconds, etc. I tried new pairing, ...

Anonymous by Not applicable
  • 13 replies
  • 0 kudos

Using nest 3rd gen as a stand alone temp sensor

I’ve seen a few posts asking how to use your nest as just a stand alone temp sensor and not controlling anything. On these posts the Nest experts say it can’t be done so I searched the web high and low and still found nothing…well I figured it out!!!...

Mgassan by Community Member
  • 3 replies
  • 0 kudos

Thermostat offline

Hi,I've seen a couple of posts from others about the nest thermostat going offline unexpectedly, but didn't get a clear response on a solution. The thermostat has been connected from both my spouse's phone and my phone for over 8 hours. We've trouble...

ShanG by Community Member
  • 15 replies
  • 1 kudos

E9 error. No power detected in C wire E79.

Hi followed the suggestions made .. Nest Learning Thermostat is compatible with the wiring you have. The brown wire connected to the B terminal is a common wire. You can check this wiring guide: (Note: You don't need to use any jumper wires) White wi...

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gsam by Community Member
  • 6 replies
  • 0 kudos

Nest wiring question

Hi again. Posted this photo before and now have a photo of the front of the old thermostat. All I know is that this runs a heat pump. Don’t know where on the outside unit Id need to take more pix of. Any chance anyone has a clue how to transfer this ...

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EZesq by Community Member
  • 6 replies
  • 0 kudos

Nest thermostat blinking green and orange

Hello, our nest thermostat has a blinking light pattern of green, orange, green. The screen also won't turn on. I've tried unplugging the unit from the base and trying to charge it via USB for a few hours. After charging and reattaching it to the bas...

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