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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Heat Pump compatible? Nest Learning Thermostat

   Im trying to install a Nest Learning Thermostat to control my house’s heat pump. The compatibility checker said incompatible, but all the instructional videos show the same connections as my Honeywell thermostat. I gave it a shot regardless, and i...

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BrandonA by Community Member
  • 5 replies
  • 0 kudos

Can't connect to heat link following factory reset

My 3rd Generation Nest wasn't heating the water as per the schedule I had set up.I sought help here and tried everything suggested.The last suggestion was to do a full factory reset, now the Nest won't connect to the Heat Link.It is so frustrating - ...

Bryant Plus 90i Dual Fuel system

I am trying to connect the Nest Thermostat. Current thermostat is a Honeywell. See picture. Wondering if the B wire is actually the C common wire.

hauser775 by Community Member
  • 3 replies
  • 0 kudos

Two Heating Zones and water

Hello,I have just installed a new nest thermostat and to my disappointment it does not seem to be capable of controlling two heating zone and hot water? The old control system from EPH allowed separating settings and on-off times for each zone - grou...

gcomiskey by Community Member
  • 3 replies
  • 0 kudos

Update phone number on old nest acct

I am trying migrate my nest account but don’t know my password and when I try to change it the verification code is sent to an old phone number.

Kphughes by Community Member
  • 3 replies
  • 0 kudos

Nest thermostat says offline but network says connected

So as above really, go to app to make adjustment or turn on heating and app says offline. When in menu on thermostat it says network connected.If I reboot it works fine until I reconnect via app then says offline. Thermostat 2 meters away from WiFi r...

Thermostat history

Hi thereIs it possible to get better and more thermostat history? My friend has a different system (Tado I think) and he has graphs showing the internal temperature, external temperature and when the heating ran. He also seems to have a lot more than...

Karlhey by Community Member
  • 3 replies
  • 0 kudos

Failed Heatlink Complaint Case 0872000033372

Good morning, I have been trying to get a replacement Heatlink since it failed mid December. Can someone at Google Community please confirm the unit has now been posted to the agreed address. I have repeatedly sent Google messages and emails to the G...

Nest Learning Thermostat controlling Humidifier

I was told the Nest Learning Thermostat can control an all-house humidifier which is connected to my furnace.My current GLAS (by Johnson Controls) thermostat has the following wires:BLUE - C TerminalRED - RC terminalWHITE - W1 terminalORANGE - AUX te...

The wind speed cannot be changed in heating mode

Hi I connected Rc C Y1(cool) W1(heat) Y2(fan2) G(fan) *(fan3)After my test, I found that when I set the automatic fan speed, the fan speed will change with the temperature difference in the cooling state, but not in the heating state. In the heating ...

songzh by Community Member
  • 6 replies
  • 0 kudos
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