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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1271 Views
  • 15 replies
  • 1 kudos

Google chrome cast won’t reset

Hi my Google chrome cast no longer seems to be working. When I turn it on, all I get is Google tv screen in a rectangle box with the Google colours rotation around it.tried hard reset, however the light stays white, it won’t go yellow.

janeo by • Community Member
  • 435 Views
  • 1 replies
  • 1 kudos

Resolved! Chromecast enciende y se reinicia

al parecer cuando se actualizaba no termino y ahora prende pero no arranca solo muestra el primer logo se reinicia

Chromecast freezes at startup

I have a chromecast with Google TV 4k. When opening the chromecast in my TV. It just freezes at startup and it says is the signal on. i tried hitting the chromecast remote multiple times still doesn't work then i have to reset it. Its becoming frustr...

Resolved! Chromecast restarts

So recently my Chromecast has started to restart itself quite frequently. Sometimes, nothing happens for two hours, and then all of a sudden it restarts itself maybe five times in a row!! The G appears on the screen, and then Google TV and then it re...

Srb19 by • Community Member
  • 738 Views
  • 2 replies
  • 1 kudos

chromecast video not loading on all apps

Out of the blue Chromecast is freezing up. I get to the home menu and choose an app and then a video and the screen turns black. I can hear the sound but video loads. At this point when I try to navigate back to the home menu the whole thing stops wo...

Haddockm by • Community Member
  • 609 Views
  • 3 replies
  • 0 kudos

Chromecast picture not working

Hello!I have a Toshiba Smart tv that's around a decade year old I think, and mostly the Chromecast works. However recently, my tv was unplugged and the Chromecast doesn't seem to turn on to my tv anymore. It comes up with the Google logo before retur...

Zane_H by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

where to find the CE certificate for Google Chromecast Get3?

Hi;I am working as IT technical Manager at a hotel in Egypt, and I have bought Google Chromecast Gen3 to be used in guest rooms.to get these Chromecast cleared from the customs, they are requesting to provide them the CE certificate of the product. i...

Chromecast: no surround when casting from Computer

hi all,I have a Chromecast TV HD and when casting from VLC or PLEX (from computer) there is no surround sound, only stereo.However when using the Amazon Prime App included in the Chromecast it produces surround in DD.Also when switching to my old Chr...

Parker3 by • Community Member
  • 688 Views
  • 3 replies
  • 0 kudos
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