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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25885 Views
  • 0 replies
  • 11 kudos

Resolved! Google Chromecast

Our Google Chromecast is set up with a router at home, we bought a second Google Chromecast for another router from another internet provider but we will sometimes be using a third one. Do we need to do a factory reset on one of them each time????The...

Virannha by • Community Member
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! Unknown cast device

I keep getting a TV that I have never cast to, nor signed in on showing up on my phone that they're watching YouTube and the control panel that allows me to pause/stop the TV shows on my device. Like I say, I've never once connected to this TV or sig...

Sforsass_ by • Community Member
  • 3486 Views
  • 3 replies
  • 1 kudos

Ambient mode by default on powerup google tv

Hello, would anyone know how to make the chromecast go to ambient mode by default on powerup. I dislike that it goes right into google tv - pick your app mode. I preferred the by default ambient mode of the older chromecasts. I did notice that I can ...

Gilbi by • Community Member
  • 3327 Views
  • 3 replies
  • 2 kudos

Chromecast Google TV 4K unexpected Oct 2023 patch wifi issues

Today I randomly checked for system update for my Chromecast with Google TV 4K which started to download a version with patch level to Oct 2023. Right after the update wifi became unstable (which used to be rock solid) and I can't seem to find any in...

Kikifatcat by • Community Member
  • 3140 Views
  • 20 replies
  • 0 kudos

Chromcast With Google Tv stuck on “G” logo screen.

{factory Reset } How>>press button back side of the device if the device is powered on continue pressing the button and cut off power and continue pressing the button and replug power after a few seconds release button shows no command screen and the...

gtbs486 by • Community Member
  • 463 Views
  • 1 replies
  • 0 kudos

Something went wrong

I can’t add my TV in Remotes and Accessories. I keep getting an error that Something went wrong.The bigger issue that I have is that when I want to turn off the Chromecast and TV with the Chromecast remote the only thing that turns off is the Chromec...

diggaoz by • Community Member
  • 1127 Views
  • 6 replies
  • 0 kudos

Google TV does not support 720x480 display resolution

For those getting this error, I would recommend that you install https://play.google.com/store/apps/details?id=com.spocky.projengmenu . You can then make it so that this is your new apps launcher instead of Google TV.

Need just a remote

My dog ate my remote… what can I do?

Jo65 by • Community Member
  • 388 Views
  • 1 replies
  • 0 kudos
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