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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1462 Views
  • 16 replies
  • 1 kudos

Sonos Ray cannot be detected by Chromecast 4K

Hi I bought the new Chromecast 4K with Google TV but cannot make the remote work with my soundbar Sonos Ray. When I go to Remote & Accesories >> Add Device >> Soundbar, nothing happens even though the soundbar has been added to Google Home devices. W...

edvelal by • Community Member
  • 1468 Views
  • 1 replies
  • 0 kudos

Cannot setup remote buttons for remote

This is *stock* Google TV 4K w/ Chromecast, setup a few weeks ago. Attempting to setup the remote by going to Remotes & Accessories > Set up remote buttons > Add Device > selecting either TV, Soundbar, or AV Reciever, results in the following excepti...

Redmumba by • Community Member
  • 361 Views
  • 0 replies
  • 0 kudos

Remote control issue.

My controller for the HD Chromecast work perfect yesterday. Today it will only work with the power or the volume option. What can I do to fix this? Thank you in advance.

shep1696 by • Community Member
  • 437 Views
  • 1 replies
  • 0 kudos

Resolved! Video stuttering while using correct framerate

Hi,Since an update several months ago my chromecast google TV is stuttering when playing video. First I thought I selected an incorrect framerate. But even when changing this parameter, the stuttering remained.I found on a forum that disabling the HW...

Boeboey by • Community Member
  • 7586 Views
  • 6 replies
  • 3 kudos

Chromecast HD forgets Remote control

Hello,I have Chromecast with Google TV HD. Every 30 minutes the remote control doesn’t work because Chromecast forgets it!! When I pair it again, it works fine, but after certain time it doesn’t work again! When I check Bluetooth setting using Google...

teaxdriv by • Community Member
  • 874 Views
  • 3 replies
  • 0 kudos

Resolved! Problems with Chromecast built in application

Im having problems with Chromecast built in application on my Android TV It doesn't not connect on any casting supported apps I have tried uninstalling it and reinstalling it several times

Abhay_1 by • Community Member
  • 1726 Views
  • 2 replies
  • 0 kudos

Chromecast lost connection

Hi.I out of the blue lost connection to my Chromecast. It has been working for half a year up until today. Trying to fix it, I have reset to factory settings, bootet router and Google home. So I’m basically trying to set-up from scratch. Problem now ...

RasmusB by • Community Member
  • 813 Views
  • 1 replies
  • 0 kudos
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