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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4608 Views
  • 16 replies
  • 6 kudos

Resolved! No longer appears

I have done ALL of the suggested options to reset, etc. Tried numerous HDMI ports and TVs. Same situation with all of them. Remote controls the volume on TV but nothing else.Light on the devise is a constant yellow.

allen031 by • Community Member
  • 928 Views
  • 2 replies
  • 0 kudos

Chromecast with Bluetooth causes apps to freeze

When my chromecast is connected to my Bluetooth speaker, apps like YouTube, Netflix, Amazon, Hulu and max all freeze when I start videos or skip ahead. I have to turn off my speaker and turn it back on every time for it to work. I’m looking for a sol...

Kianbw by • Community Member
  • 647 Views
  • 1 replies
  • 0 kudos

Remote will not get into pair mode

Remote worked for a long time then it lost connection and now will not get into pair mode. Tried to reset Chromecast and remote. Neither worked. When trying to pair the remote the white light goes solid and then turns off. no pulse happens.

Jrug by • Community Member
  • 598 Views
  • 1 replies
  • 0 kudos

Won't boot up

The device has been working correctly for months, but today, it only makes it to the Google TV logo with spinning colors. Unplugging and trying again doesn't help. My phone can't find it anymore to initiate a reboot.

MC123 by • Community Member
  • 1125 Views
  • 3 replies
  • 0 kudos

Chromecast 4k internal shared storage

HiI noticed that 1.9 GB of my internal shared storage on my Chromecast is taken by Photos and videos. How can I remove these photos and videos?

No way to lock Chromecast Google TV from family link

Hey,OK, my problem with new Chromecast Google TV is that I can't see the device in my Family Link on my phone.Here is what I did. My kid has its own google account on a phone. The phones is added to the family group and managed by me. I see the phone...

atom27 by • Community Member
  • 1146 Views
  • 3 replies
  • 0 kudos

GoogleTV Buffering

Signals were buffering, particularly when we were using YouTubeTV. When it was working the picture quality was quite low. The Internet speed was good (>250 Mbps) and it works fine on the PC. Then, we pulled the TV out from the wall and viola, the qua...

viodillc by • Community Member
  • 607 Views
  • 1 replies
  • 0 kudos

Após atualizações meu Chromecast não troca a gama de cores

Minha TV possui gama de cores de 8 bits e suporta HDR. No entanto, a opção com mais qualidade e com suporte ao HDR seria o RGB 10 bits. Após a última atualização, a TV está travada na configuração YCbCr 444 12 bit. Já resetei o aparelho e também já d...

Davefn94 by • Community Member
  • 563 Views
  • 1 replies
  • 0 kudos

Does a Chromecast have a reboot from the remote feature.

I have had Amazon Firesticks and if things were flaky with an app or a crash, I could hold down the select and pause button on the remote to reboot the Firestick. Does Chromecast have something similar. I can kill an app if I need to but if something...

zarthan by • Community Member
  • 818 Views
  • 2 replies
  • 0 kudos
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