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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25754 Views
  • 0 replies
  • 11 kudos

Chromecast suddenly undiscoverable

Hi, Anyone here experienced their Chromecast not being discovered by your devices? I was playing YouTube videos yesterday. After one video finished playing, I can no longer cast anything (YouTube, Netflix, Spotify, MX Player). I have already tried re...

marie00 by • Community Member
  • 971 Views
  • 4 replies
  • 1 kudos

Chromecast not seen

Hi, I moved house, the TV and the chromecast both came. I set them up originally but now, I cannot get anything to see the chromecast device. The Wifi and phone has changed (it was on hotspot where it was, and now it is a different hotspot), but the ...

Kerryn by • Community Member
  • 382 Views
  • 1 replies
  • 0 kudos

Spotify stops casting after a few minutes.

When casting to my Chromecast Audio from Spotify, it will start playing as normal, but after a few minutes the sound will cut out. On my Pixel 7 I've seen it display as if it's still playing on Spotify, and I have to track back and pause/play to get ...

Chromcast Audio

Hello,I am having issues of no audio when casting my screen from chrome.I can cast tabs with perfect audio from chrome however when I try to cast my SCREEN there is no audio at all.Daniel

DanielP by • Community Member
  • 528 Views
  • 2 replies
  • 0 kudos

Remote not working I have tried everything

I can not get the voice remote to work have read all the posts and still will not work vCan I get a replacement som how thank you have had this problem for over a month now am using my phone as a remote but I can not do anything wuth it, inerd the or...

TinaT1 by • Community Member
  • 367 Views
  • 1 replies
  • 0 kudos

Can't Add Device (Soundbar) Chromecast 4K

I recently bought a brand new Chromecast 4k maybe 2 weeks ago. Had no issues with initial setup and update but have not been able to add a device, in particular the soundbar, at all. Consistently get "Something went wrong" after clicking on soundbar....

coatlegs by • Community Member
  • 534 Views
  • 1 replies
  • 0 kudos

Chromecast Alarms can create but not delete

The Google Chromecast TV device has a problem with the alarms. You can ask Google to create an alarm and it wonderfully does it for you, but then you cannot manage delete change or do anything with that alarm afterwards it will nonstop to annoy you f...

Curtigb by • Community Member
  • 489 Views
  • 1 replies
  • 0 kudos
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