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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 666 Views
  • 7 replies
  • 1 kudos

Resolved! Chromecast 2nd gen trouble reconnecting

Hi there!I had my chromecast connected and working on my television for a couple of years and it just disconnected suddenly and I can't seem to reconnect it. I tried all the troubleshooting on the help page (unplugging/and plugging it back, same with...

1R1S by • Community Member
  • 748 Views
  • 2 replies
  • 0 kudos

Don't know how to disable restricted mode

I have been trying to cast youtube videos from my mac on chrome onto my chromecast but some videos do not load and end up coming up with a message saying I need to disable 'restricted mode' I have googled it and tried to find where to disable it but ...

okayyxemm by • Community Member
  • 552 Views
  • 2 replies
  • 0 kudos

Chromecast Device Shutting Down after casting from Google Chromebox

I have the newest Chromecast HDMI device (puck). It recently started shutting off during Google Slides cast to my tv.I'm casting wirelessly at 2.4G from a Google Chromebox with the latest ChromeOS ver. 120.3.6099.203 64bitUsualy within a few minutes ...

SMASHCCAT by • Community Member
  • 477 Views
  • 1 replies
  • 0 kudos

Samsung TV doesn’t switch on after Chromecast TV set up

Hello, I have a Samsung Tv and I have recently bought the Chromecast 2nd gen. I was doing the set up on the TV itself when, during the update of the system for the Chromecast, the tv shut down (not even in rest mode, no red dot on the frame of he TV)...

Cahelial by • Community Member
  • 621 Views
  • 1 replies
  • 0 kudos

VLC media players keeps freezing

Hi,I just got a Chromecast and installed VLC. We have a server with our media on it, when I try to watch something it plays for a bit and then freezes. I don't have this problem when I use VLC on my tablet or phone.

JulesM by • Community Member
  • 1502 Views
  • 1 replies
  • 0 kudos

Chromecast won't accept wifi password

My chromecast was working beautifully until I changed routers and now when I try to connect it to the new router I keep getting the error message that the wifi password is incorrect, which it isn't (I've doulechecked it). I have reset the chromecast,...

Ms_Maudie by • Community Member
  • 1040 Views
  • 4 replies
  • 0 kudos

Chromecast with Google TV (4K) Forwarding & Rewind

Chromecast no longer fast forwards or rewinds TV correctly. Old behavior was Google speakers/Assistant would FF/rewind TV x minutes/seconds. New behavior is FF/rewind command causes TV to restart from the beginning of the broadcast. Factory resetting...

chml17l by • Community Member
  • 2654 Views
  • 5 replies
  • 0 kudos

How to use chromecast on 5ghz lower channels

Hello guys please help me. I just bought a Chromecast, because i need it to connect to internet thru Samsung Galaxy S23 Ultra hotspot 5ghz. Problem is, Chromecast cant see its 5ghz. I CANT use 2.4, i bought Chromecast exactly because i knew it suppor...

Spacial Audio Support for Google TV

Hello,I have a pair of Bose Quiet Comfort Ultra earbuds. They have the ability to process spatial audio sources. Many streaming services like Netflix and Disney, etc have this encoded in many of their titles. While the sound is amazing, while listing...

cecalajj by • Community Member
  • 1357 Views
  • 1 replies
  • 0 kudos

Playing Youtube from android to Chromecast Requires Constant Restart

The last few months, every time I start Chromecast from the YouTube app, I can not add a song to playlist or que, or start a new video without first stopping the Chromecast and then starting it again. I'm using a Samsung S23 with latest software.Any ...

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