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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4757 Views
  • 16 replies
  • 6 kudos

I can't cast doesn't find my tv on Videotron

Hi, l just bought a TCL 4k QLed tv. I Can cast on everything except Vidéotron Helix Tv (app tv provider) IT doesn't show my tv when i am trying to cast. In the helix and the Google home app i See That my tv is There, the signal is strong.I Can cast o...

Nancy78 by • Community Member
  • 554 Views
  • 1 replies
  • 1 kudos

Wifi disconnect - Chromecast 1080p model

It disconnects and tries to reconnect, my network is very good. No problems on any other device. Reddit has some posts with the same issue. also it has been so slow lately, for instance going to wifi with the remote takes 3 seconds to go there to the...

Tyson7 by • Community Member
  • 296 Views
  • 2 replies
  • 0 kudos

Chromecast volume affected by other apps

I use a chromecast device to cast Hulu tv on my iPhone to a Samsung tv. Generally, all fine. Every now and then, though, and multiple times yesterday, I’ll open or do something with a totallyunrelated app (could be safari, or a game app, or weather…....

Ross_N by • Community Member
  • 646 Views
  • 6 replies
  • 0 kudos

Digital tv antenna

Can we add our local channels from a digital tv antenna to Google TV Streamer?

YouTube menu has changed (for one week only)

Strangely the behaviour and appearance of the menu has changed, for about one week, and now I am back with the original menu.Originally, while casting YouTube, I press the Ok button (button within the navigation keys) or one of the navigation buttons...

Google Tv 4K restaring nad restartong

It is restarting and restarting after instaling showmax. It happening after 5 minutes sonetomes 15 minutes and sonetimes after one hour

JJnewak by • Community Member
  • 237 Views
  • 2 replies
  • 0 kudos

Google TV Streamer 4K: VPN is Crushing Connection Speed

Hi, I've got a brand new Google TV Streamer 4K and have installed a VPN (Surfshark)My connection speed without the VPN is +/-130MB/S, with the VPN I've got it up to +/-60MB/S by adjusting the settings and connecting it with an ethernet cable to my ro...

Apple TV app stuck on logo screen on Chromecast with Google TV 4K

On my Chromecast with Google TV 4K, the Apple TV app gets stuck on a black screen with the Apple TV logo right after I sign in. No error message appears and I can’t reach the Apple TV home screen. Other streaming apps on the same device (YouTube, Net...

BennoA by • Community Member
  • 606 Views
  • 2 replies
  • 0 kudos

Google TV Streamer loses ethernet/wi-fi connection after 3 hours of use

Recently purchased a new 4K streamer . We have experienced both the wi-fi and ethernet connection dropping out after approximately 3 hours of use. I have to unplug and reconnect the ethernet connection or reset the wi-fi to regain connection. I have ...

jakewa3 by • Community Member
  • 809 Views
  • 4 replies
  • 0 kudos

Moved home and chromecast keeps disconnecting from wifi

I'm not sure which version I have but since I've moved home, my Chromecast is now continuously disconnecting from my wifi (i brought my wifi with me from the old house). I've attempted to forget network and reconnect and it hasn't done anything. My w...

mb26 by • Community Member
  • 274 Views
  • 1 replies
  • 0 kudos
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