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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 4716 Views
  • 16 replies
  • 6 kudos

Constant static hiss on the audio

As soon as I turn on the chromecast to view on the TV there is a background hiss which gets progressively worse until you can barely hear the audio stream at all. Turning on and off doesn't fix it! Anyone help or is it as I fear - my device is knacke...

MacTheTree by Community Member
  • 1353 Views
  • 4 replies
  • 0 kudos

Black Screen/No Signal

I have the ChromeCast TV 4K. It is not working at. White power light is on but no signal on the TVs at all.The product is less than a year and within warranty. How do I go about getting a replacement?

Can't setup my chromecast

I can't setup my chromecast after I reset the Chromecast and reboot my phone and router, in the Google home app it shows "Chromecast found, it need to be activated before set up" .

eliaschen by Community Member
  • 2432 Views
  • 3 replies
  • 2 kudos

Allow your google cast to use your network information" issue

I cannot conect my chromecast with samsung s20 android 13, when syncronization is almost finished there is a screen that says "Allow your google cast to use your network information" , but in android 13 there is such option. I quess all casting issue...

Raf2 by Community Member
  • 1445 Views
  • 1 replies
  • 0 kudos

Chromecast bluetooth crashes other device

On pairing to a bluetooth audio receiver (1Mii B06) the receiver crashes and power cycles several times, eventually resulting in "couldn't pair" on the Chromecast. This issue is documented in this closed thread as well as with different receiving dev...

benkrejci by Community Member
  • 1299 Views
  • 2 replies
  • 1 kudos

Resolved! Chromecast Audio Bricked?

I came home from vacation to find all 4 of my Chromecast Audio devices disconnected from the network. Each is blinking amber which should be indicating a factory update is in progress. The blinking is ongoing for over a day now. I've attempted a fact...

Bluedog42 by Community Member
  • 3236 Views
  • 7 replies
  • 0 kudos

Resolved! Disney plus doesn't work with voice commands since at least September 1 2023

"hey google play BLANK from Disney plus" "Ok blank from disney plus. Playing on CHROMECAST DEVICE" (using a google home mini.. voice commands this is the 'platform" - not android - this was not an option in this menu)"Sorry something went wrong. When...

JessKo by Community Member
  • 2817 Views
  • 3 replies
  • 2 kudos

Google nest home wont play video to chromecast

Okay so I've had a google nest home for awhile now. I bought a 4k chromecast with google tv today and setup went well. Everything works until I asked nest to play a movie on my chromecast. It says okay playing blah blah on disney+ then about 10 secon...

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