cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2315 Views
  • 16 replies
  • 2 kudos

Video stuttering

Hello. My new chromecast experiences regular stuttering when watching videos from any of the supported apps. It happens on 1080p and 4K content on Disney+, Netflix and Amazon Prime. I have tested my internet speed and confirm there are no problems wa...

BK by • Community Member
  • 3428 Views
  • 15 replies
  • 0 kudos

Google tv freeze on G screen

When the device is turned on, it stops at the Google logo and remains in this state. I tried to do a factory reset by pressing the back button, but the device does not respond and remains in its status as it is without change.

AEK2 by • Community Member
  • 2529 Views
  • 11 replies
  • 0 kudos

Chrome cast

I have set up two different chrome casts that used to work fine, reset them both and re-added them to google home, and connected them to wifi. However for some reason it keeps saying disconnected device even though I’m connected to wifi and my local ...

ameliag by • Community Member
  • 2661 Views
  • 11 replies
  • 0 kudos

Finch Australia 12Volt TV

What is a compatible TV if Finch TV 12V (caravan) not listed in Chromecast TV selections?

Cougans2 by • Community Member
  • 3251 Views
  • 9 replies
  • 1 kudos

Chromecast with Google TV ignores screen time limits for YouTube app

I have a supervised account set up with screen time limits. The time limits apply to all but the YouTube app, why? I see that this question has been asked on this forum before but I don’t see any clear resolution. I have tried to set this up from the...

timbuktu by • Community Member
  • 6424 Views
  • 11 replies
  • 7 kudos

Faulty remote.

Looking to get my remote repaired before warranty expires. Only 2 buttons work voice and netflix button. Can't use it.

Using Chromecast with google TV as audio only device

Hi there! I just purchased a Chromecast with Google TV HD thinking that I would be able to plug it directly into the HDMI ARC port on my little cheap bookshelf amplifier. (It's a Rockville BluAmp 90 if anyone is familiar and if it makes any differenc...

Carkl3000 by • Community Member
  • 2136 Views
  • 8 replies
  • 0 kudos

Guys my wifi ain't working

My Chromecast is saying can't connect to wifi I have tried some solutions, and it still ain't working. Should I try unplugging the Chromecast and plug it back in after a minute, if not any suggestions please?

Marcybeany by • Community Member
  • 1053 Views
  • 5 replies
  • 0 kudos

"Incorrect ID or password" WRONG!!

Went to Log-in to Home App on Samsung phone. Kicked out five (5) times with "Incorrect ID or password" Error.After sixth (6th)attempt, App opened up normally; digital equivalent of "Never Mind!"? WTH??Now ... about all the Chromecast "no network conn...

jerswing by • Community Member
  • 780 Views
  • 3 replies
  • 0 kudos
to vote
Labels