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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25830 Views
  • 0 replies
  • 11 kudos

GCCwGTV infrared always on and not controlling TV

Hi!A few weeks back, my GCCwGTV stopped controlling my dumb LG TV after working perfectly fine for over a year. Even after several re-pairs and hard resets.A few days later it stopped working completely, so I changed the batteries and it went back to...

p88slv by • Community Member
  • 994 Views
  • 7 replies
  • 0 kudos

Full volume.

I have the new 4k chromecast and I have full volume no matter what I do, crazy. Zero on the TV zero in the app. I have connected the TV to speaker via optical, I guess the problem or solution is there but it wasn't any problem with the old chromecast...

Trafik by • Community Member
  • 570 Views
  • 3 replies
  • 0 kudos

Google TV app nog available in my country

Hi there,I am in Australia and I cannot download apps to Google TV (Chromecast) as it states that app is not available in my country.I don’t have any other android device so I have taken the following steps:1. Google Home app on iOS added my home add...

Rodys32 by • Community Member
  • 646 Views
  • 3 replies
  • 0 kudos

Chromecast (4th gen) frozen on google logo screen

I've had this chromecast for more than a year and it has worked fine until recently. It is frozen on a mutli-color G (google logo) screen and when I hold down the button it stays solid white and never turns yellow. When using the google home app, the...

moliver166 by • Community Member
  • 1530 Views
  • 10 replies
  • 0 kudos

Screen casting

Some applications can not be downloaded on my Android phone x-age 40. So how can l display the post by that application that is online compactly on my screen

francmu20 by • Community Member
  • 588 Views
  • 3 replies
  • 0 kudos

setup - cant lrogon to google account

i was on the phone and it brought me to the tv screen where I connected to wifi. Now I need to logon to my google account. I can't see what I am typing. Evidently I am typing password with errors. I already changed password and still can't enter it c...

zan by • Community Member
  • 560 Views
  • 2 replies
  • 0 kudos

Resolved! chromecast w google tv

will it work with converter box, tv, and dvd configuration? currently i watch tv thru the dvd player. i can set up chromecast with the converter box and tv. i dont know if i have to dismantle dvd player

zan by • Community Member
  • 940 Views
  • 4 replies
  • 0 kudos

Resolved! Child profile has disappeared on Chromecast with Google TV

Do not tell me to add a child profile. That option has randomly disappeared. I have two other of these devices on which my child's account is still working. What have you done to break my chromecast?

pauldsmyth by • Community Member
  • 1992 Views
  • 7 replies
  • 0 kudos
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