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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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  • 0 replies
  • 11 kudos

Poor sound and no subtitles

Hi. I seem to have a couple of issues1) using Google TV on Android Samsung 5g phone.I have purchased 2 different google tv items and both have poor sound quality on my Android. I have to have headphones to max to hear any dialogue. I can't find any m...

Jtebmala by Community Member
  • 2005 Views
  • 5 replies
  • 0 kudos

Chromecast not casting VIDEO from disney+ app on computer

Chromecast not casting VIDEO from disney+ app on computer. I have read mutliple articles to solve this probelem but nothing is working. I restarted my chromecast and disney+ app. Youtube and other services are castin properly. The casting option on t...

Resolved! google tv to projector

hi guys, can anyone help me please? i just bought google tv 4k in order to connect it to my projector (optoma uhd38x). My projector is connected to my denon's 4400h monitor2 hdmi (on monitor1 hdmi i have connected my tv). I get picture from all strea...

Resolved! Chromecast issue

 im stuck in here.. i tryed to hard reset but it didnt response!!Help me please

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Zezo by Community Member
  • 2169 Views
  • 10 replies
  • 1 kudos

DEFAULT TO ENGLISH AUDIO DESCRIPTION

Have been through the ringer with all regarding this with no luck. I see there are still people having trouble with the same issue so I thought I would start a new thread since all the old threads are locked. I have tried all the fixes that were in t...

no Cast menu option in Chrome

Two weeks ago I posted a problem that I did not see the Cast... option in the More menu in the Chrome browser from a laptop. This is what I posted in my question.I am setting up a new Dell laptop and wanted to Cast my screen from the laptop.In Chrome...

xmweitz by Community Member
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  • 3 replies
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Screen mirroring

I am using the screen mirroring and it works find until I try and play a video. The video starts and I hear the audio and see the subtitles but other then that the screen is just black and not the video.

Melanie27 by Community Member
  • 639 Views
  • 3 replies
  • 0 kudos
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