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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26031 Views
  • 0 replies
  • 11 kudos

Chromecast audio

Hi guys ! Recently I have been having some issues with my chromecast … To be more specific , I connect my phone to the chromecast on my tv , I play a movie on Netflix for example , everything is alright till the movie starts , video streaming works b...

Daniel77 by • Community Member
  • 1688 Views
  • 3 replies
  • 0 kudos

Chromecast Renamed and Remote Issues

We usually use our TV’s (Samsung) remote for our Chromecast. This has never been an issue. Today, out of the blue, it is no longer allowing us to do so. To make it even weirder, the Chromecast somehow renamed itself DirecTV when searching for it in t...

JU77 by • Community Member
  • 1732 Views
  • 12 replies
  • 0 kudos

Chromecast help

How do I completely disable my phone from connecting to Chromecast to my brother's TV I do not use Chromecast but my phone automatically connects to it and I want to stop that how do I do it

Nest doorbell Cam battery

I have Google TV Chromecast, Nest battery doorbell and Nest outdoor cam battery. They will not stream via the Google TV Chromecast 4-k.Can someone update me as to why? Thanks in advance. Jose D

Joseduddy by • Community Member
  • 668 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast Shuting down repeatedly

Mi device keeps crashing repeatedly, dont know whats going on. I would like to if anybody knows a way to get a log to see whats going on or how to fix this.

Missing TV apps

I have an android tv which has all the tv apps I need so I thought I buy a new Chromecast HD to update my old tv to work like the android tv.I cant get All4 or UKTV apps on the Chromecast but they are both on the android TV.Why is this, they both use...

M111 by • Community Member
  • 3626 Views
  • 9 replies
  • 5 kudos

Volume control

When I’m streaming via Chromecast with Google TV, the volume is much lower than when I go directly via my smart TV. Sometimes I can’t even hear it.

Jocko1 by • Community Member
  • 703 Views
  • 3 replies
  • 0 kudos

Unable to show Google Camera on Chromecast

I am unable to ask Google Assistant or use a automation to show my Google Cameras on any Chromecast device (I have 7 Chromecast devices). I get a grey screen that has a camera with a line in the center of the screen. I am however able to show my came...

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