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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 245 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27122 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast issue

 im stuck in here.. i tryed to hard reset but it didnt response!!Help me please

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Zezo by Community Member
  • 2428 Views
  • 10 replies
  • 1 kudos

DEFAULT TO ENGLISH AUDIO DESCRIPTION

Have been through the ringer with all regarding this with no luck. I see there are still people having trouble with the same issue so I thought I would start a new thread since all the old threads are locked. I have tried all the fixes that were in t...

no Cast menu option in Chrome

Two weeks ago I posted a problem that I did not see the Cast... option in the More menu in the Chrome browser from a laptop. This is what I posted in my question.I am setting up a new Dell laptop and wanted to Cast my screen from the laptop.In Chrome...

xmweitz by Community Member
  • 1042 Views
  • 3 replies
  • 0 kudos

Screen mirroring

I am using the screen mirroring and it works find until I try and play a video. The video starts and I hear the audio and see the subtitles but other then that the screen is just black and not the video.

Melanie27 by Community Member
  • 726 Views
  • 3 replies
  • 0 kudos

BBC Iplayer freezing

HiI have recently bought a Google TV in the 4K version, mainly for the purpose of watching the solid 22 seasons of Top Gear. However there seems to be a problem the casting of the Iplayer. The image suddenly freezes for a good 4-5 seconds, then back ...

Sode16 by Community Member
  • 2117 Views
  • 3 replies
  • 0 kudos

Chromecast and higher 5 GHz bands still broken

More than a year later and the upper 5 GHz bands are still broken/not working on Chromecast Ultra (fw version 1.56.281627). Earliest reports seem to be from more than seven years ago!?!Crazy that this is still an issue, as using a 2.4 GHz connection ...

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