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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Can't link my Netflix account to Google Home APP.
After I reboot my Chromecast Ultra, disconnect my Netflix then re-connect it back to Google Home App, I got a error code "400. That's an error" message.Any ideas?
Problem with Google TV latest update
Hi There,I have a Google TV (4k) connected to a projector (hdmi input), suddenly the image appeared very saturated (high contrast, very bright colors), my projector has no image control settings so the problem is only coming from the Google TV. I nev...
Chromecast is online but two devices can't cast to it
I recently replaced my old 1st generation Chromecast with a new one of the 3rd generation. I successfully activated it with Device Utility, set it up with Google Home and I can now cast to it. I invited my 3 other family members so that they could ca...
Make Account Selection Mandatory in Chromecast with Google TV
I just set up a kids account, mainly because one of kids watches too much YouTube. I set up the account lock and PIN, which is great. But it's all pointless because when I turn on my set up it usually just defaults to whatever the last account being ...
Adding a device in Chromecast
When I try to add a device (SONY DVD Player) it only shows three types of devices; TV, Sound bar, AV Receiver. How do I add my DVD player so that I can use the INPUT button on the Chromecast remote?
Chromecast with Google TV remote control - doesn't work with TCL TV
Hi, I don't know why the Chromecast Home TV remote doesn't works with TCL tv's, I opened a Conversation about 2 years ago without receiving any response from Google, I already checked the Issue with TCL technical support and finally the issue is not ...
Chromecast Google TV Kids Profile on Multiple devices
Setting limits on a child's profile for Chromecast w/ Google tv doesn't seem to share the data between all other Chromecast Google tv devices. We have 2 and if I set the limit to 2 hours I have to set both devices separately and if he switches TV's h...
Google Chromecast 2gen. I have a new network provider, Xfinity and I cannot get it to connect
I have a Chromecast 2Gen. I switched internet providers and now I cannot connect. The error message reads "Connection problem during setup" then states, "could not communicate with Chromecast". Tried resetting & rebooting and it still won't work. Its...
Ambient mode disconnects
Ambient mode disconnects after a variable period of time, say 15-30 minutes. Screen message says "lost connection." Sometimes, if I do nothing, the message goes away, and then reverts to an unknown screensaver of world places, then ambient mode resta...
Set up chromecast with google tv
Can i set up and use chromecast with google tv with hotspot from my mobile phone or does it have to be on a WiFi network
