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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
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  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26931 Views
  • 0 replies
  • 12 kudos

Bluetooth freezing while pairing

I'm trying to pair a bluetooth device and the bluetooth subsystem seems to crash when I do that. The remote stops working and the whole chrimecast needs to be restarted for me to use the remote again. When I tried the remote app on Google home, that ...

taraba by Community Member
  • 2650 Views
  • 5 replies
  • 0 kudos

Mirror my screen from a Samsung A13

Hi All When I try to mirror my screen to chromecast from samsung a13 it says this device is not optimized for mirroring. Is there anything O can do or is the phone not suitable Many thanks

Chromecast 4K with DTS?

Is anyone successfully using the Chromecast 4k to play back DTS encoded video and have DTS go to their surround amp?I've tried VLC with audio passthrough option on and I set the CC4K to output ac3 and dts in the settings too but it didn't work.I've t...

markdj by Community Member
  • 15705 Views
  • 22 replies
  • 1 kudos

Ambient Mode/Freezing Chromecast to single photo

I am trying to get ambient mode to no longer show Google Photos, but just a single photo, maybe two. When I select "Google Photos" under "Ambient Mode" in the Google Home app on my iPhone, I may get the photos I want mixed in with the Google pictures...

Chromecast + Home Mini = Home Theatre

Hi, I have a chromecast with google tv (it should be the ultra I think, it's the one that supports 4k and has the remote control) and a google home mini which is connected via bluetooth to some speakers, when I play music on the home mini I hear it f...

_dav1d3_ by Community Member
  • 3481 Views
  • 24 replies
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Resolved! Ambient Mode Duration

Is there any way to increase the duration of Ambient Mode before the device turns off? The only options I can see are to change the length of each frame

thomps01 by Community Member
  • 1226 Views
  • 4 replies
  • 1 kudos

chromecast greyed out on tv

I recently changed my wifi name and password. Now I have switched device(googe tv chromecasst). I changed my smart tv reflect new wifi name but when i go to google tv it showns nothing. It looks like it is greyed out ,I went to home app change thing ...

jtandterry by Community Member
  • 6535 Views
  • 4 replies
  • 0 kudos
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