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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 149 Views
  • 1 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27019 Views
  • 0 replies
  • 12 kudos

Chromecast without remote

Trying to use chromecast away from home, and forgot the remote! Cannot discover or add the device from Google Home and Google TV apps (nothing is found during scan). Help, what can I do?..

Lconfused by • Community Member
  • 1556 Views
  • 5 replies
  • 0 kudos

Paramount + casts to one chromecast but not the other

Yesterday, paramount + stopped casting to one of my chromecast but still works on the other. I’ve deleted and downloaded the app several times and still the same issue. Any ideas? Thanks!!

PTS29 by • Community Member
  • 1996 Views
  • 8 replies
  • 1 kudos

Chromecast found. it needs to be activated before setup

Hello. I wanted to respond to JenniferV. Yes, the device utility app was very helpful, thanks. Also, I needed to hold the button down on my Chromecast. I think this re-set the chromecast software, I believe. Anyway, I needed to do both those things, ...

Up2Parr by • Community Member
  • 811 Views
  • 3 replies
  • 1 kudos

You tube connection

Hi dear admin few days I am trying to connect you tube to my tv it doesn’t connect when i go to google home it shows that my tv is offline but my tv is on

Abbas by • Community Member
  • 722 Views
  • 3 replies
  • 0 kudos

Gen 1 Chromecast stopped working

Can anyone help me? My Chromecast has stopped working when trying to cast from my iPhone (iOS 15.7). I have done a factory reset, deleted and reinstalled Google Home, deleted my home and restated but it still doesn’t work. I’m told it is connected wi...

Juliebubs by • Community Member
  • 799 Views
  • 3 replies
  • 0 kudos

Chromecast remote batteries draining within weeks

Remote batteries recently started draining in weeks. Bought the device 2021 and was working find up until about 3-4 months ago. Since then I have been through about 20 batteries which is about 10 times more than I went through in the 2 years I’ve had...

CaroKelly by • Community Member
  • 744 Views
  • 3 replies
  • 0 kudos

Trying to control Sony tv Denon Avr

I connected my chromecast with Google Tv to my 2015 Sony tv in HDMI 1. The tv is connected To Denon Av thru arc hdmi. Tv and Denon are hdmi arc compatible. Ccwgtv remote can control tv and ccwgtv. I get sound but I couldn’t get the remote to control ...

Az43 by • Community Member
  • 1152 Views
  • 3 replies
  • 0 kudos
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