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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Poor Image quality with Chromecast 4k
Hi, I have just bought the new chromecast 4k. I have a mid range 65" Samsung tv from about 2018. I have a very annoying problem. The colors looks washed out comparing image with my native Tizen smarttv.Look at the images. The one with the richest col...
remote issues
We have 2 older chromecasts w/remotes and 1 new one with remote. Plugged new chromecast into an older LG tv and went through setup. Initial remote setup was ok with remote used to turn tv on/off. Next day remote wouldn't turn tv on; had to use tv rem...
Is there a way to go back to android 10 instead of 12
After I uppdate to android 12 my chromecast keeps crashing and I can't watch more then 5 to 10min of streaming before the video stops and I have to restart the stream. It all started after the uppdate. I have tried to make a reset on both TV and chro...
Color format resets
Hello,The color format is set to RGB 8-bit. When I change it to 4:2:2 12-bit, which is the only choice available, it reverts to RGB 8-bit when I turn off and then turn on the Chromecast TV again.This problem started with the newest update. Before It ...
Remote control Power setup
Since it's possible to configure different devices for Power and Volume it should be possible to add both devices on the Power on/off option.I would like to turn my TV and Sound Bar on/off with the Power button.Although I can control the volume of th...
How to add shortcut to Google Play on home screen?
Hello everyone! I am new here and I am a new user of Google Chromecast.I have a question how to add shortcut to Google Play application on home screen in Google Chromecast 4K with Google TV 12?Is the user manual available for Google TV 12?
Casting w/ Android - volume lowers on phone wakeup
Affects all chromecast devices, including a hotel room and the problem happens on two of my phones. Casting volume is 100 percent. I hit the side button to turn off the display / lock my phone. When I wake up my phone, volume goes to 50 percent immed...
New chromecast keeps disconnect
I just purchased and set up my new chromecast on an Insignia TV. It is linked to my Google home and I have watched a few shows on Peacock app, Hulu etc. Twice now Google home has dropped connectivity with it (I can’t control it - says it’s offline). ...
Help with my chromecast
I just got a new router and I’m unable to connect to Chromecast? Called router company and they were unable to help me. I’m not tech savvy. They told me I need to redo my chromecast? Not sure what they mean? Please help if you can?
Instructions for resetting Chromecast in Home
The help instructions say to hold down the chromecast tile in Home to get to the a page with a settings gear in the upper right. All I get is a "Showing Ambient" page and 3 dots in the corner for "ambient settings" which takes you to a blank page.
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