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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Chromecast stuck in Facebook
My cast locked up while viewing a video for Facebook into my Samsung smart TV. I had an icon to stop casting, but when I tapped it over and over again, nothing would happen. I've watched every video, read all the tips and tried them all and nothing w...
Resolved! How do I submit a warranty claim for Chromecast?
I have a defective device and it seems impossible to submit a claim or even connect to someone to ask for help. The help page keeps circling back to the beginning on the “I would like to replace my defective device” page and asking me to describe my ...
Resolved! Netflix not working
Updated to android 12 and Netflix will no longer load properly
Chrome cast
This is by far the worst device I’ve ever owned. Single handedly the most bugs and broken equipment in existence and pushing this product out like this and not fixing the issue is unacceptable. The app doesn’t work your voice remote reset doesn’t wor...
Chromecast won’t download apps
I cannot download any apps to my Google chromecast. I followed the steps in a similar thread until the point where I am supposed to install updates to each Google product individually but the Google Play store would not open so this can be completed.
Connecting…connected…something went wrong?
“Living Room TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone’s privacy settings. Then try again.” What version of iOS is your iPhone running?-15.6.1Have you ...
Ambient Mode on Start up
Hi everyoneFirstly, sorry if I have put this question on the wrong "label" I am using the Chromecast 4k with the white tv remote and using a Samsung TU7000 tv.A little backstory, I also have another tv with a 3rd gen Chromecast, the small black dongl...
Resolved! Chromecast 4k & HD vs IOS
Hi. I would like to ask which version of the device will work better with IOS (phones only)?Are both the 4k and HD versions have Apple's airplay and are equally compatible with their devices?Thank you for your support!
Remote control interference
When using the remote to turn volume up and down whilst watching YouTube and prime video live sports it causes stuttering.
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