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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25720 Views
  • 0 replies
  • 11 kudos

google tv keeps buffering

I am trying to watch a movie but when i try to play it, all it does is buffer. it was working fine earlier today but now no matter what i do, the movie won’t play. i’ve restarted it on my tv i’ve switched the resolution, i unplugged the tv and cast b...

huckjones by • Community Member
  • 1004 Views
  • 5 replies
  • 0 kudos

Chromecast v3 was successfully configured but then...

..I saw a message on Google Play that Home App is not supported on my potato Galaxy Note 5 with Android 7. How was it able to configure it in the first place then? My Chromecast did work fine, but I took it out this morning, cuz I was like, if it's n...

NBC App on Google TV

I am unable to use the NBC or ABC app with my Chromecast/Google tv. I can download the app but I then get a message saying that my TV provider (ATT Uverse) does not include those channels, which is not true.

Smemphis by • Community Member
  • 1514 Views
  • 3 replies
  • 0 kudos

Disney+ cannot cast tv shows without always having to select a profile

Hello,I'm trying to use google assistant on my google nest hub to watch tv shows on disney+ on my google tv. When I ask to cast a disney+ tv show the google chromecast always takes me to the profile selection page first. Is there a way to default the...

1mpog by • Community Member
  • 437 Views
  • 1 replies
  • 0 kudos

Error code 83

All apps are casting from my phone without issueonly Disney plus app installed on Google tv is not working giving code 83 I have re installed app updated system an apppowered down unit restarted my internet router cleared app cacheand none have worke...

Tod by • Community Member
  • 1115 Views
  • 6 replies
  • 0 kudos

Disney+ Not Working On Google TV

I can’t seem to get Disney+ to work. Every time it comes up with an error saying “Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83)”. I have tried literally everything possible I have seen ...

Chromecast remote not working

My remote won't work. It's a pulsing light. I have tried the following options:1. Downloaded the TV App, removed the remote, then re-pairing, but it get stuck on the re-pair screen.2. Tried removing and reinstalling the batteries while holding the ho...

JP17 by • Community Member
  • 1277 Views
  • 6 replies
  • 0 kudos

Chromecast restarting stream after optimizing

Hi! I love to stream MLB.tv games to my TV from Chromecast. I also love to optimize the stream because it comes in much clearer and it uses a lot less energy from my laptop. However, the Chromecast has started this annoying habit of restarting the ML...

Chromecast some titles and descriptions are in the wrong languages

Hey guys,I'm pretty much having the same issue as this guy here, but I could no longer reply to it:https://www.googlenestcommunity.com/t5/Chromecast/Language-of-titles-descriptions-and-trailers-not-selected/td-p/139754 I'm basically living in Belgium...

KazuyaYuza by • Community Member
  • 3731 Views
  • 26 replies
  • 0 kudos
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