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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26055 Views
  • 0 replies
  • 11 kudos

Pixel cannot set up an old Chromecast? Why?

I have some old Chromecast I've been setting up around the house but my pixel won't activate them. I've had to use my wife's iPhone (yuck!). Why do non-pixel devices set up older chromecasts but my Google Pixel 5a will not?

Druph0ria by • Community Member
  • 950 Views
  • 6 replies
  • 1 kudos

Resolved! "Available for specific video sites"

When trying to cast tab or screen, I get the error "Available for specific video sites" while my connected devices are greyed out. I have scoured the community board and every site that discusses this issue, but no solution has worked as of yet. My l...

Chromecast

I got new Wifi. I had to reset my chromecast to this new wifi and since then the device will not show on the list of devices when I click the casting Icon. The chromecast shows that it is connected in the google home app. It’s connected to wifi and w...

Isaac8888 by • Community Member
  • 838 Views
  • 4 replies
  • 0 kudos

Chrome cast remote tv brand not listed

Hi, I have connected google chrome cast to my tv . When setting up remote it asks for tv brand. It isn’t listed. Medion. Is there another tv similar that will work? Thanks

Jodie by • Community Member
  • 3358 Views
  • 4 replies
  • 1 kudos

chromecast restarts twice daily

has anyone figured out why the chromecasts around the world are rebooting at 3-4 pm daily yet??? this is getting old. if its a bug in the unit, how about a replacement??

Can' get DD 5.1 from Amazon Prime Video app

Hello, I'm trying to get Dolby Digital out of my ccwgtv and I can get it out of all the apps except Amazon prime video. Even when I force the settings to do only dolby digital it just defaults to Stereo.Currently I have it hooked up as soCCWGTV (Hdmi...

Chromecast

Every time I try to connect my Chromecast to my tv it says my tv may be setup, but chromecast can’t communicate from my iPhone. It told me to check my privacy settings, and turn local network for Google Home app on. Everything is turned on. I’ve rest...

Black screen & audio Chromecast

Hi,My Chromecast has a black screen but still getting audio. I have read an old post and have done all the suggested fixes eg. Tried in different tvs, different slots and did factory reset. No luck. The light on the Chromecast is flashing orange. Tho...

Anthony82 by • Community Member
  • 1820 Views
  • 12 replies
  • 0 kudos

[ Bug ] Incompatibility with old TCL TVs IR

With the latest update of Chromecast with Google TV. My old LED TCL TV won't work with the CCwGT's remote power button setup.During the setup. Pressing the power button just lights the LED on the remote for a very long time and produces a short freez...

26A850BC by • Community Member
  • 950 Views
  • 5 replies
  • 0 kudos
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