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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 4854 Views
  • 16 replies
  • 6 kudos

Account Already Exists?

My chrome cast has been working perfectly fine, and I came home to no accounts being displayed. I sign into my account and it says my account already exists. I have restarted my chrome cast several times, and force stopped Google play services. I als...

reychull by Community Member
  • 1600 Views
  • 3 replies
  • 0 kudos

Apps inside Chromecast glitch

Picture in Chromecast apps glitches. It can come across as garbled with tiny color blocks, vertical lines and general fuzzy picture. This is mostly with any change or movement on the screen. The same apps installed on TV directly work just fine but a...

Bmcmah68 by Community Member
  • 1151 Views
  • 3 replies
  • 0 kudos

Chromcast 4K gradually dimming SOLVED

I have a 2 yr old Samsung 55 in TV. I purchased the Chrome 4k with YoutubeTV just one day ago. My issue was my TV screen would start gradually dimming and I have searched to see that a lot of people have this problem. I was about to return the Chrome...

Volume control not working properly with Bluetooth speakers

I have the same problem as talked about here:https://www.googlenestcommunity.com/t5/Chromecast/Volume-control-not-working-properly-with-Bluetooth-speakers/td-p/86026I cannot increase/decrease bluetooth volume after last googletv update with the googl...

TimWetter by Community Member
  • 1263 Views
  • 3 replies
  • 0 kudos

Chromecast Black Screen / No Signal

 Attempting to setup my Chromecast with my TV for the first time but can’t get it to work. I’ve got the Chromecast plugged in via HDMI but it says no signal with a black screen. I’ve tried the troubleshooting with turning off the power for the tv and...

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Volem by Community Member
  • 2699 Views
  • 3 replies
  • 1 kudos

Resolved! Disney+ Videos in French, English Audio; only when launched from GoogleTV

If I launch Disney+ on my phone and login with the same profile I get English video, English audio. if I launch a Disney+ movie from googletv on my chrome cast I get French displays/visuals but English audio track. if I launch a Disney+ movie from th...

Deedubb by Community Member
  • 1372 Views
  • 3 replies
  • 0 kudos

Chromecast built in

I have a Philips 4k model 50pfl5766/F7 built in Chromecast and I am unable to cast anything, when I go to pull down menue and click cast I see my tv and click it and it says connecting and puts the icon in the top of my notifications bar but my tv do...

Anonymous by Not applicable
  • 1122 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV HD problem with new LG smart TV

New LG Smart TV connected a new Chromecast w/Google TV HD. Both TV and Chromecast have the latest software. They both connect to wifi. The Chromecast is plugged into HDMI 2. I can't turn on the TV with the Chromecast. When I turn it on with the LG re...

Chromecast stuck on reboot loop when pairing a remote

Hello, My new Chromecast device is stuck on the remote pairing. What I see is 'Press the button' screen. After pressing the button on the remote, device reboots and displays the same screen again. Soft reset of the device does not help. Has anyone ha...

mpuszin by Community Member
  • 1787 Views
  • 3 replies
  • 0 kudos
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