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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 611 Views
  • 7 replies
  • 1 kudos

Chromecast is connected but not to my phone

My chromecast is connected to the Wifi (solid white light on chromecast, google display on Tv screen) but its not appearing on my Google Home app and I cant cast to it from any apps. It has worked before and I havent changed anything so im struggling...

Maya1 by Community Member
  • 873 Views
  • 3 replies
  • 0 kudos

Netflix and YouTubeTV not working on Chromecast

Netflix is not working on my brand new chromecast. It is giving the error "Sorry we could not reach the Netflix service. Please check Network Settings to connect to an available network and use Netflix (-100).YouTube TV is also not working. It gives ...

alyssa by Community Member
  • 2983 Views
  • 10 replies
  • 2 kudos

Resolved! Casting from my mobile device

Why can't I cast from my mobile using my data, but if i connect to another mobile phone via mobile hotspot I can cast?In short if I'm not connected to my home WiFi I have to use somebody else's data (via hotspot) to cast from my mobile even though I ...

Resolved! Google Home App cannot find Chromecast

My google home app cannot find my chromecast.I have done factory rest of chromecast, powered it off. Left it off for several minutes.I have latest version of the app.I have restarted my phone, my router.I have given local network access to google hom...

TB0000 by Community Member
  • 1775 Views
  • 6 replies
  • 0 kudos

Router password

I have just moved house and received a new sky router, how do I delete my old router and replace it with my new one?My Chromecast is about 5 years old.TIA

How do I change the PIN on my Chromecast?

Basically what the title says, I have set up a pin but want to change it. I don't feel this should be so hard to find the option as to require posting to a forum, but there we go, anyone know how to do this?

Base by Community Member
  • 4344 Views
  • 4 replies
  • 0 kudos

Remote control failure

The white light on the remote control comes on, I don't know how to restart, greetings

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