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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15733 Views
  • 0 replies
  • 10 kudos

Resolved! Chromecast with Google TV + Samsung Frame TV setup

Has anyone used the Chromecast with Google TV (the device with remote) successfully with a Samsung Frame TV, where the Samsung Connect Box in a different room? Does the Chromecast remote still work? The Samsung Connect Box comes with a 16' cable, so ...

OPP1 by Community Member
  • 6971 Views
  • 7 replies
  • 1 kudos

Chromecast

Hi once again, Some reason, after posting my issue, everything is as it was, no issues.Thanks(?)

Google TV plays Disney Plus trailers in french

On my Sony Google TV some of the Disney Plus trailers are played in French even if the language is set for English (United States). I have selected a different English language and the results are the same. When I play the movie the correct language ...

Stef-7 by Community Member
  • 1514 Views
  • 4 replies
  • 2 kudos

Chromecast

Hi there! There seems to be a common issues with Chromecast! I am trying to use my pixel 4xl with Chromecast, was work great for over a year until yesterday Jan 7th/22. I have tried rebooting phone, Chromecast and internet. The "help" from the Google...

Google tv remote stopped working

Google tv remote randomly stopped working. No lights will turn on remote. Replaced batteries multiple times. Reset chromecast and now stuck at pairing screen. Need a replacement remote but can't find a contact number and help functions are a infinite...

Resolved! Atmos on Netflix using Chromecast with Google TV

I am successfully getting Atmos to work on all apps except Netflix. I have the Netflix Premium UltraHD plan, and am getting 4K video, but only 5.1 audio on movies and shows that should support Atmos.Atmos works on various shows on Disney+, Amazon Pri...

Resolved! Phone remote functionally not available for new Chromecast with Google TV

I just bought a new Chromecast with Google TV. I want to be able to use my Pixel 5 Android phone to control it (like the physical remote). It doesn't let me do that, but instead in the Google Home App it says "Full remote unavailable. Make sure your ...

JRGariano by Community Member
  • 15721 Views
  • 5 replies
  • 1 kudos

Chromecast 2nd Gen Optimization Issues

Hi - does anyone know how to get YouTube to stop automatically optimizing videos? I want the video to play on both my computer AND my television. I have tried right clicking the button on the browser, but it doesn't have the optimization option selec...

peanut by Community Member
  • 333 Views
  • 1 replies
  • 0 kudos
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