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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 421 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27392 Views
  • 0 replies
  • 12 kudos

Device rename not working

Hi,there seems to be a bug: I can't rename the Google Chromecast device. After renaming the device, the new name will be shown in the device information overview, but the device name is still "Living Room TV" (the default after the factory reset).If ...

Chromecast and pandora

How can you change the "thumbprint" channel that plays automatically from pandora when using chromecast?

JiJi by • Community Member
  • 694 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast SSL/TLS: Deprecated TLSv1.0 and TLSv1.1 Protocol Detection

Hi All,I've got both a Chromecast (with Google TV) and a Chromecast Audio device on my network and when I run a vulnerability scan on them I'm getting messages about them supporting older deprecated TLS versions. I believe both devices are running th...

yu210148 by • Community Member
  • 2071 Views
  • 5 replies
  • 0 kudos

Chromecast guest mode

Morning,I cannot get guest mode to work on my Chromecast.I set it up using my iPhone and it casts correctly from it. Guest mode is switched on. I also have every app granted access to my local network.Then when I try to cast from my iPad - which has ...

robbadgie by • Community Member
  • 5053 Views
  • 11 replies
  • 1 kudos

Resolved! Chromecast with Google TV VPN issues

All VPN apps like: PureVPN, Surfshark, Nord VPN... When i connect to any VPN the device does not change IP at all. It usually works after 15-20 tries. I am using this OS version: QTS1.210311.036.7814738

emgi2 by • Community Member
  • 5907 Views
  • 7 replies
  • 0 kudos

Can’t connect since nbn

Hi,we can’t chromecast movies on Tv any more, possibly since NBN and new Telstra router (Australia) is there a local help number or chat ?

Bron1234 by • Community Member
  • 908 Views
  • 3 replies
  • 0 kudos

Resolved! Setup of Chromecast Pin without using the APP

We have over 200 TCL Google Enabled TV's to setup and want to setup a PIN on the Chromecast so as to stop accidental casting over the network but would like to do this without registering the Google Home App to all devices.Appreciate any support.

Connecting

My phone and Chromecast are not connecting what do I do now

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