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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25803 Views
  • 0 replies
  • 11 kudos

Resolved! Chomecast built in, Cable TV audio is still playing when casting to TV

I have a Hisense 4k tv with built in chromecast. When I was watching Live TV, I tried to cast from my Oculus.The video came over but the audio from Live TV continued to play.How can I get the audio on Chromecast to over ride the audio from LiveTV ?

itsfatboy by • Community Member
  • 950 Views
  • 3 replies
  • 0 kudos

Apple Music Android App Cast on Chromecast stuttering

I have an android phone. I use apple music to cast my music via high speed wifi to Chromecast. Chromecast is connected to a audio video receiver. But the songs are stuttering i.e. breaking and playing. Anybody else faced this issue ?

pulkittt by • Community Member
  • 2257 Views
  • 8 replies
  • 1 kudos

Resolved! bronnen in chromecast werken niet

Als ik chromecast vanaf mijn laptop wil gebruiken dan kan ik bij de BRONNEN alleen maar het tabblad aanvinken. De bronkeuze Bestand kan ik niet aanvinken en de keuze bureaublad casten kan ik wel aanklikken, maar er gebeurt niets;Wie kan mij helpen?

Schapie by • Community Member
  • 985 Views
  • 4 replies
  • 0 kudos

Resolved! Issues in Disney+ on US Playstore

I had Disney+ before but I ran into a problem and had to uninstall it. Now when I try to reinstall Disney+, it is no longer searchable in the playstore. I also did copy the apk from my phone then have it transferred to my chromecast and try to instal...

Gurbs07 by • Community Member
  • 1842 Views
  • 8 replies
  • 0 kudos

Resolved! Casting

So how do i stop others in my house from pausing and controlling the videos im watching on just my phone?

ricksrts by • Community Member
  • 1042 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast constantly restarting

Chromecast with Google TV has suddenly begun to restart every few minutes. Anyone know what the issue could be?

Kgnik by • Community Member
  • 39687 Views
  • 7 replies
  • 2 kudos

Chromecast

Why won't it let me accept terms and conditions so I can continue to set up chromecast

guera by • Community Member
  • 1901 Views
  • 4 replies
  • 0 kudos

Resolved! Disney+ No Sound With Bluetooth Headphones

I recently purchased a Chromecast with Google TV but when I connect my Bluetooth headphones to it, I can not get any sound when trying to watch Disney+. I have tried turning off surround sound in the settings but this has not fixed the issue as Disne...

dpisces by • Community Member
  • 12418 Views
  • 20 replies
  • 3 kudos
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