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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25839 Views
  • 0 replies
  • 11 kudos

Chromecast- No Devices Found

Chromecast works fine from phone and used to be ok from Chrome on my macbook but now I can't find it when I 'Cast' from Chrome browser. "No Devices Found". Definitely on the same wi-fi and have tried resetting laptop, chromecast, chrome app is up to ...

Issue casting and trying to update firmware

Hi i have issues casting from my spark aport app. It keeps freezing. Their help desk tried to tell me I’m using a gen 1 chromecast which I am not. my firmware is 1.56.275994 which I think is old but it won’t update past that. I saw something about th...

Lefty by • Community Member
  • 915 Views
  • 4 replies
  • 0 kudos

Resolved! How to request a chromecast voice remote under warranty

hey @Xenopodus I saw in another thread your chromecast voice remote got busted and you couldn't setup your chromecast after factory reset. I'm on the same boat, but couldn't find where to request a voice remote replacement. Would you mind sharing the...

Chromecast with no Internet connection

I’m trying to broadcast a signal from my iPhone to my Samsung TV with a chrome cast G7X7. I don’t have an Internet connection at my home except through my phone. I read on Google that You can switch your Chromecast to work without Internet connection

Ek0 by • Community Member
  • 1306 Views
  • 3 replies
  • 0 kudos

GoogleTV soundbar volume control via IR not working properly

Hi, I'm using the latest Chromecast (with the IR remote), and have been trying to set up the remote to work with my Polk soundbar (Polk MagniFi Mini - connected to the TV via an optical cable). I've set up volume control via the preset profiles Googl...

anatolyr by • Community Member
  • 1734 Views
  • 6 replies
  • 0 kudos

Resolved! Google Photos in Ambient Mode for Chromecast Ultra

Hi, I had to factory reset my Chromecast today, and after crashing on the set up phase multiple times, it finally completed setup only for me to see that I no longer have Google Photos selectable as an option in the Ambient Mode settings.Yes, Google ...

vbashorun by • Community Member
  • 963 Views
  • 4 replies
  • 0 kudos

Ambient mode settings are blank

I've seen numerous previous posts on this issue with many suggestions. I've tried them all and tried multiple things suggested by Google tech support. This includes factory reset of the device, and removal and reinstall of Home, Assistant, and the Go...

mrcpuhead by • Community Member
  • 2624 Views
  • 5 replies
  • 1 kudos
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