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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 0 replies
  • 11 kudos

Google tv and ultra chromecast

Hi I just want to ask. I just bought stadia which comes with Chromecast ultra. If I get a google tv remote will it work as google tv or I have to buy google tv remote + it's Chromecast.

miaziz by • Community Member
  • 456 Views
  • 1 replies
  • 0 kudos

chrome cast pc not working

hii have been using my laptop windows 10 to cast youtube to my xbox one but now it been saying "available for specfic sites" when i try casting my phone still casts and all my devices are up to date its fustrating HELP

meaa by • Community Member
  • 1185 Views
  • 5 replies
  • 1 kudos

Removing unwanted devices from the Chromecast device list

We have a Vizio smart TV that recently had the motherboard replaced (related to issues with casting to the television). Since the motherboard has been replaced the list of available devices in the Chromecast shows two devices now for the same televis...

Kids profile - Apps suspended

Hi,Not sure if others have experienced this but I setup parental controls on my TCL Google TV and the profile for my kids was working just fine until yesterday. I sign into my kid's profile and all the apps are 'suspended' (Netflix, Prime Video, and ...

fahad4890 by • Community Member
  • 1294 Views
  • 4 replies
  • 1 kudos
H5K3 by • Community Member
  • 322 Views
  • 0 replies
  • 0 kudos

Chrome cast not casting

Hi there, We are having problems every time we try to use the chrome cast. The light is white. It is connected to our WiFi. Same WiFi that my phone is connected to. However, every single time we try and use it we either can’t, or the casting sign sud...

Resolved! Chromecast built in Tv in Speaker Group

I’m still unable to add my chromecast built in TCL Tv to my google nest speaker group. 1.When will this functionality be added to the existing tvs?2.Can I plug in a chromecast dongle to my already chromecast built in Tv and add that to a speaker grou...

H1R4N by • Community Member
  • 1237 Views
  • 4 replies
  • 3 kudos

Chromecast cant be found

Hi I am trying to set up my Google Chromecast from my phone to my tv and it gives me the message dthat chromecast is set up on my phone but can't find the chromecast. They areboth on the same internet source. Any help please as tech challenged. Thank...

Taurie by • Community Member
  • 1018 Views
  • 4 replies
  • 0 kudos

Help

Can I use chromecast with unlimited data I don’t have wifi 

petraanne by • Community Member
  • 803 Views
  • 4 replies
  • 0 kudos
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