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Streaming

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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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  • 0 replies
  • 10 kudos

Resolved! Error when cast Netflix or Amazon Prime

Problem:1. Opened Netflix and cast it to the Chromecast. 2. Upon waiting for 5 minutes the error message :'SSCR-S4010-2203-2473-G' popped up.2.1 Error Message: Failed to establish a session with the selected device2.2 Googling this error: https://hel...

dannnwolf by Community Member
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  • 3 replies
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Resolved! Casting from google home speaker to Chromecast with Google TV

I recently replaced my old 2nd gen chromecast to a chromecast with google tv. Before, if I asked my google home speaker to play something from netflix or from disney+, youtube etc it would open the relevant app and start to play on my tv. Now with th...

Resolved! Remote control not working

My remote control buttons are not working...I changed the battery still not working...left and up not working

Chromecast Remote Lag Issues

We are having a major issue trying to change channels with the Chromecast remote. Lag time is at least 30 sec to 1 minute. Sometimes it will not change the channel at all. Turning the remote off and then on helps but is a pain. I have deleted cache f...

Kepi by Community Member
  • 13500 Views
  • 34 replies
  • 4 kudos

Resolved! Chromecast with Google TV second account voice match

I setup a CCwGTV under my wife's account and everything seems to be working. I added my account as an "other" account and I can use Google assistant from a home mini to turn the device on and off but I cannot use it play content. Additionally if I us...

Resolved! Please help me set up Chromecast! Wifi not showing.

I bought this device today, and the set up process all goes smoothly until I get to the stage where I am prompted to choose which wifi. The list never includes the wifi used by the TV/phone/tablet etc at this end of the house. It does include the wif...

David6 by Community Member
  • 1402 Views
  • 5 replies
  • 0 kudos

Chromecast with GTV storage fills up

I've seen this on 2 of the latest Chromecast w/GTV devices: after using it for about 3 months or so, the storage is totally full and the apps stop updating. I then do a factory reset to get things back to normal (with a couple Gig of free space), and...

WayneD by Community Member
  • 1778 Views
  • 8 replies
  • 0 kudos

Resolved! CASTING

I have a Samsung T.V. My previous smartphone was also Samsung. Never had any problems casting from phone to the t.v. Recently changed phones to Motorola's Ace and can no longer cast Why?

Audio but no video casting local files

Hi everyone. Why doesn't the image of my local files get cast? I would appreciate any suggestions or advice.I have a home video MP4, for example, that I would like to cast to my tv using Chromecast. But I can't, despite weeks of effort. No picture, j...

JBKM by Community Member
  • 1811 Views
  • 4 replies
  • 0 kudos
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