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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 77 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26972 Views
  • 0 replies
  • 12 kudos

The new YouTube app not as useful for video discovery

I loved the older version of the app. The recommended section that was separated in section that would evolve depending on the content I watched was really useful and made me discover very interesting new channel. I never watched as much YouTube befo...

JSGasse by • Community Member
  • 880 Views
  • 4 replies
  • 0 kudos

Issues with Chromecast on TV

I was casting from YouTube TV when all of a sudden it disconnected and whatever I previously casted is still playing. I also cannot cast from my phone and change the channel on the app. What should I do?

kitypod by • Community Member
  • 852 Views
  • 3 replies
  • 0 kudos

Chrome cast keeps rebooting and going through installation.

I recently bought my chrome cast. It worked great for a couple of days and then it started “searching for accessories” and keeps on rebooting. I am not sure why. I read that maybe I needed to plug directly to the wall. I did that and still not workin...

Rmireles9 by • Community Member
  • 785 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast with surround sound setup

My living room is pre-wired with surround sound including speakers. There are 3 speakers on the front wall where the TV goes, and 6 speakers on the ceiling moving front to back. The input to all speakers is on a wall panel on the front wall. I know I...

petermosca by • Community Member
  • 5785 Views
  • 4 replies
  • 0 kudos

Resolved! Audio-video desync

I have been having an issue with my Chromecast with Google TV when using Netflix, Disney+ and casting from some other apps.When watching anything on Netflix and Disney+, after a few minutes, the video starts to lag behind the video. After pausing and...

acarro by • Community Member
  • 3308 Views
  • 9 replies
  • 0 kudos

Chromecast keeps disconnecting on YouTube app (again!)

When casting videos from the YouTube app on Chromecast, videos will simply stop playing after a few (random number of) minutes and go back to the Chromecast background screen. This started happening on Thursday, October 28th, 2021.When the issue star...

rafaeln by • Community Member
  • 29591 Views
  • 86 replies
  • 9 kudos

Chromecast v3 stuttering on 1080p 60fps

When I stream to tv 1080p 60fps (twitch, YouTube) audio stutters. I tried using both tv's USB port and external usb charger. No difference. I tried plugging in different HDMI ports, still the same.Firmware version: 1.49.250946Does this device not sup...

tuddor by • Community Member
  • 2578 Views
  • 3 replies
  • 2 kudos

Google Chrome browser on my PC cant find any cast devices

Hi, I have a number of chrome cast devices (2 TV's and 1 Speaker) around my house, I sue them all the time from my phone and wifes phone and laptop etc. But recently my desktop PC, when I click "cast" from Googlechrome, it just always says "looking f...

beany_bot by • Community Member
  • 3939 Views
  • 7 replies
  • 0 kudos
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