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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 62 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26952 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast while traveling

If I travel to an AirBnB that has a late model Smart TV (they claim), will I be able to bring my 2nd gen Chromecast device with me and have it work with that TV as plug and play, or will I have to download a different app to my Android phone, or some...

chromecast not connecting to my cellphone

My chromecast is hooked up correctly to my tv (white solid LED light). It is not connecting to my cellphone (Ihave the Google Home app loaded on my cellphone. Ultimately I want my TV to show what is happening on my new Oculus, Quest 2. The Chromecast...

Dan3 by Community Member
  • 969 Views
  • 4 replies
  • 0 kudos

Ambient mode photo resolution

When I have ambient mode cast photos from my Google photos account the pictures are zoomed in so that parts of the photo are not seen. Is there a way to change the size of the photo that is being cast to the TV so that the entire photo is shown?Thank...

Mark1052 by Community Member
  • 3265 Views
  • 3 replies
  • 3 kudos

Without Google TV remote we can't configure Google tv

we don't see any option to configure Google TV without remote. Currently my remote is not working and I did factory reset on Google TV . Looks like without pairing remote there is no option to configure . Below is the image I can see on the TV 

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Veeresh by Community Member
  • 782 Views
  • 3 replies
  • 0 kudos

Resolved! Does Chromecast with Google TV support direct connection to AVR?

Simple question that I can't find info on in the help section....Does Chromecast with Google TV support direct connection to an AVR?Second, if not officially supported, has anyone tried it that can confirm it works 100% correctly, as in does it pass ...

phxrider by Community Member
  • 14838 Views
  • 5 replies
  • 1 kudos

Resolved! Internet connection dropping

My Google TV with Chromecast keeps dropping the internet connection, it eventually comes back again after about 5 minutes, remains connected to Excellent strength WiFi connection and there are no other devices dropping internet connection on the netw...

ChrisNI by Community Member
  • 1971 Views
  • 7 replies
  • 0 kudos

Can I cast to ChromeCast without the use of Google Home?

Hello.I work with TVs. Lots of my customers seem to have issues with casting to their TVs' inbuilt Chromecast, among the lines of:Why can I not cast from an Android device to my TV from the phone's inbuilt Casting function? I can only cast from eithe...

Josh1396 by Community Member
  • 4198 Views
  • 3 replies
  • 0 kudos
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