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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 61 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26945 Views
  • 0 replies
  • 12 kudos

Resolved! auto disconnecting chrome tab from tv

the chrome tab is automatically disconnecting from the TV. When I cast the chrome tab on the tv which is on the same network. it disconnects immediately. so what can I do to fix it?

Vishwajeet by Community Member
  • 1295 Views
  • 3 replies
  • 0 kudos

Chromecast audio

HI , my chromecast audio is not showing in the cast menu on my laptop. It shows on other laptops/ devices and works with no problems. I have tried all the trouble shooting steps Google suggest but still cant connect . It must be a setting on this pc ...

dadbly by Community Member
  • 901 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast set up issues. No coe on TV.

I have moved my chromecast to another TV. It won't complete set up. I get as far as showing the TV code on my phone but it wont show the same or any code my TV. So I guess the chromecast is not connecting to my TV. I have chromecast plugged into HDMI...

Greigy by Community Member
  • 1042 Views
  • 3 replies
  • 0 kudos

Can't pair Google TV remote white LED light is off

Hello , I can't pair my remote even I did a factory reset to my chromecast, I just bought the device 2 weeks ago, once I updated the remote it stoped works also after a factory reset. In my opinion as I have tried too many time following up with all ...

Resolved! TV screen saver pictures

How can I post a photo to the TV to be displayed as screen saver like others

NAM by Community Member
  • 1299 Views
  • 3 replies
  • 1 kudos

Resolved! Google Chrome doesn't recognize my Chromecast - PLEASE HELP

Hello, everyone. I have a Chromecast 3 installed in my bedroom's TV and it worked fine until a couple of months ago, when I could only connect my phone to it, but not my desktop PC. Google Chrome browser strangely stopped recognizing the device and t...

arthuraz by Community Member
  • 1095 Views
  • 3 replies
  • 0 kudos

Can't add Android TV to cast group

So I recently got a Sonos beam and simply thought I'd add my Android TV to my audio group like I did with my Chromecast dongle. However my TV does not seem to allow me to do so, it does not appear in group devices or in it's settings. So far I have a...

icepray by Community Member
  • 1230 Views
  • 4 replies
  • 0 kudos

Format image

Hello!When i use Chromecast on the tv i see the format size from my phone!Is possible to change the image format to be as large as the tv screen?

Annamaria by Community Member
  • 888 Views
  • 3 replies
  • 0 kudos

conexion con mi chromecast

Acabo de cambiar de compañia de Internet inalambrica, y trato de conectar a mi chromecast desde mi celular, sin embargo me dice "no se pudo establecer comunicacion con tu chromecast"al final de hacer todos los pasos

Shade by Community Member
  • 991 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast can't connect to wifi

I recently set up a new Chromecast, and it loses the ability to connect to wifi if I turn off power, and requires a factory reset to work again. This also happened right after the initial firmware update. Immediately after a factory reset it, it work...

indroth by Community Member
  • 4327 Views
  • 2 replies
  • 1 kudos
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