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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25745 Views
  • 0 replies
  • 11 kudos

Chromecast

My chromecast is going between my pictures and the setup screen. It may play a movie once I cast for like 2 min and then stop all of a sudden and gos between pics and set up screen again. I have reset it and unplugged it, help!

Chrome casting

Everything was fine and then suddenly when I switched to chrome cast from live tv a message came up saying that it couldn’t connect to wi fi. I rebooted and the chrome cast came back to life BUT the screen colours were affected with dark stripes and ...

Antony by • Community Member
  • 975 Views
  • 3 replies
  • 0 kudos

Resolved! trailers playing in french

i am in canada i have selected english united states but my trailers are all in french. i don’t speak french we have 2 official languages english and french ( i have not selected the french canada setting cause i don’t speak french i speak the primar...

phop by • Community Member
  • 2296 Views
  • 6 replies
  • 0 kudos

Unable to add Chromecast built in TV to speaker group

I'm Unable to add my chromecast built in TV to a speaker group it has android 10 & chromecast version 1.50 nd im able to cast my screen as well from the google home app but unable to add to speaker group ??

phoenix by • Community Member
  • 964 Views
  • 3 replies
  • 0 kudos

Have a Yamaha receiver, can't hold down the volume buttons

Everything works perfect on the Google TV remote except for the volume. I cannot hold down the volume button to adjust the volume. It only increases/decreases one click. So if I want to turn it up/down a bunch I have to press the volume buttons multi...

Multi Account Support for YouTube and YouTube TV

I own a TCL 55" 4K I'm my and I have the newest Chromecast hooked up to an older plasma I have in the bedroom. Why can I not switch accounts on the fly with the Chromecast on YouTube TV? The YT TV app on my TCL allows me to.

Resolved! Video jittery and has random colors on screen

I am not casting via any device -- just watching directly on the various apps like Netflix, Youtube TV, Hulu, etc. on the Chromecast w/ Google TV. TV is Samsung Q60T. On all apps, I get jittery video and random blocks of color on the screen. I've nev...

francface by • Community Member
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  • 3 replies
  • 0 kudos

Resolved! Chromecast with Google TV Audio Issue with Soundbar

I have an audio issue with my LG OLED TV and Vizio soundbar. The Chromecast is plugged into the TV, and the audio is connected from the TV to the soundbar via HDMI. When waking up or powering on the Chromecast and TV, occasionally there is no sound f...

Resolved! Chromecast with Google TV HDMI Issue

I have an HDMI sync issue occasionally when turning on or waking up my Chromecast with Google TV. The HDMI connection becomes unstable - the menu comes up, then flicker starts, followed by a blank screen or the multi-colored dots screen that happens ...

YouTube randomly pauses video over and over. Have to restart to fix

2 Issues:YouTube will once in a while pause randomly. I'll click play and it plays for a frame and then auto pauses again. I can keep hitting play but it keeps pausing. It mostly happens to YouTube but I've had it happen to Netflix before too. I've t...

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