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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25882 Views
  • 0 replies
  • 11 kudos

Glitch. Casting without wifi

I couldn't stop casting what I was watching from my Paramount App for some reason. I switched off of Chromecast on my TV, and force stopped Paramount and went to bed. The next morning I see that Paramount has been casting all night long. I can't find...

Can't disable virtual keyboard

It's impossible to disabled the virtual keyboard forever. Every single time I have to go to settings, keyboard, manage keyboard and enable than disable the virtual keyboard so that my Chromecast knows I disabled it. After that it actually works and s...

Zelak by Community Member
  • 962 Views
  • 3 replies
  • 0 kudos

Control speakers with google tv streamer remote

Hi. I can't get the google tv streamer remote to work on my speakers. The speakers are connected to the tv with an optical cable. I have tried to add the speakers in the remote settings but the speaker brand does not appear on any of the list over br...

Danbanan by Community Member
  • 232 Views
  • 1 replies
  • 0 kudos

Dstv problem

My DStv app does not want to scream or download contant

You cannot set a time limit for YouTube Kids for Android TV

I have a Chromecast with a couple of Adult accounts and a Kids accounts. On the Kids account I have 'YouTube Kids for Android TV' setup. On the Kids Account I have a 1 hour time limit set (Settings -> Screen Time -> Daily Limit). If my child is watch...

IMIRNMN by Community Member
  • 1392 Views
  • 3 replies
  • 1 kudos

Resolved! Ambient mode no longer working

Ambient mode on both of my Chromecasts are no longer working. On my 4K Chromecast only one image from my Google photo album loads but it's always the same image and no others. On my other non-4K chromecast no images load. For both devices I can edit ...

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BuckyKat by Community Member
  • 814 Views
  • 2 replies
  • 1 kudos

Google tv streamer apps

Hi, just got a google tv streamer and unable to install Binge or Kayo apps. I get an error says not compatible with device. Is there a plan to update these apps to be compatible with the google tv streamer? And when can we expect that to happen? Very...

MKS23 by Community Member
  • 1144 Views
  • 8 replies
  • 1 kudos

Peacock Dolby Vision/Atmos on Streamer

The Dolby Atmos and Vision features are not working on Google TV Streamer Peacock app, but they work in Google TV Chromecast dongle.

dabin by Community Member
  • 1016 Views
  • 5 replies
  • 0 kudos

Dolby Digital Plus to Dolby Digital

Hi, I've issues with Dolby Digital Surround Audio.Netflix and Amazon only provide Dolby Digital Plus surround audio. But my receiver can only decode Dolby Digital 5.1 audio. So in my case I only get a stereo signal because Google TV do not downmix DD...

ThorKi by Community Member
  • 351 Views
  • 1 replies
  • 0 kudos
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