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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11161 Views
  • 0 replies
  • 8 kudos

Unable to select LIVE channel on Chromecast with Google TV (4K)

I have added my YouTube TV service to the Google TV account on Chromecast with Google TV.From HOME screen, when I select "LIVE" tab and try to select a TV channel, it won't go down to channel selection.I have to start YouTube TV app to watch the TV f...

Goyal by Community Member
  • 241 Views
  • 3 replies
  • 0 kudos

Reconnect Chromecast to my Chromebook

Hello Customer Support, I have a 3rd generation chromecast that is no longer working with my chromebook. I have done several resets to no avail. However the chromecast works perfectly with my iphones. When I click on Cast from my Chromebook, I contin...

EWjackson by Community Member
  • 297 Views
  • 3 replies
  • 0 kudos

Chromcast automatically casts to a random device in the network

Hi,We have a few Chromecast devices in the organization, and one of the devices is automatically casting when opening Chrome - each time to a different device.How can we stop it from automatically casting?Thanks.

Shira by Community Member
  • 697 Views
  • 3 replies
  • 0 kudos

Chrome Will Not Optimize Full Screen On Google Smart TV

Hi all,Weird issue I've been experiencing. Before I got the Google Smart TV I was just using the separate Chromecast to cast FuboTV from my desktop to the Chromecast. It was working great, always optimized right away and I didn't have to have it ask ...

Casting Qobuz App to Vizio TV

Qobuz app on MacBook Pro (13.1) casting to Vizio PX75-G1...audio from TV to Denon AVR via HDMI/ARC. Google WiFi mesh network with nearest hockey puck about 6 feet away from the TV that has Chromecast Built-In.Tracks will play fine when selecting the ...

russ_777 by Community Member
  • 1152 Views
  • 17 replies
  • 0 kudos

Chromecast started to cast in wrong aspect ratio

Hello, I've has chromecast for years and it has worked perfectly well until yesterday when it started to cast in the wrong aspect ratio to the TV. Instead of 16:9 the picture now looks like it is compressed to fit 21:9 and is utterly unwatchable.I ha...

AHellNo by Community Member
  • 949 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast setup to Free BT wifi open network

Is it possible to connect to an open free BT Wifi network with the Chromecast? Normally, when connecting to this type of network there will be a front end screen to accept conditions of the connection but not sure if this is possible during the Chrom...

Resolved! Cast Moderator and Google Chrome browser on Windows OS

Dear All,I managed to configure Google Chromecast with Google TV (4K) version for school usage by enabling Cast Moderator.The device works perfectly when casting from Google Chromebook-managed devices that belong to the school.When I try to cast from...

Anonymous by Not applicable
  • 523 Views
  • 3 replies
  • 0 kudos

Chromecast Remote Overheating

Previous post Hello,Writing again for my Chromecast issues - I've tried the suggested steps but it's still impossible to interact in any way with the remote and I've to physically remove the batteries every time because the device overheats immediate...

GiulioR by Community Member
  • 452 Views
  • 4 replies
  • 0 kudos