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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11401 Views
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Chromecast started to cast in wrong aspect ratio

Hello, I've has chromecast for years and it has worked perfectly well until yesterday when it started to cast in the wrong aspect ratio to the TV. Instead of 16:9 the picture now looks like it is compressed to fit 21:9 and is utterly unwatchable.I ha...

AHellNo by Community Member
  • 975 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast setup to Free BT wifi open network

Is it possible to connect to an open free BT Wifi network with the Chromecast? Normally, when connecting to this type of network there will be a front end screen to accept conditions of the connection but not sure if this is possible during the Chrom...

Resolved! Cast Moderator and Google Chrome browser on Windows OS

Dear All,I managed to configure Google Chromecast with Google TV (4K) version for school usage by enabling Cast Moderator.The device works perfectly when casting from Google Chromebook-managed devices that belong to the school.When I try to cast from...

Anonymous by Not applicable
  • 532 Views
  • 3 replies
  • 0 kudos

Chromecast Remote Overheating

Previous post Hello,Writing again for my Chromecast issues - I've tried the suggested steps but it's still impossible to interact in any way with the remote and I've to physically remove the batteries every time because the device overheats immediate...

GiulioR by Community Member
  • 462 Views
  • 4 replies
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Adding a device in Chromecast

When I try to add a device (SONY DVD Player) it only shows three types of devices; TV, Sound bar, AV Receiver. How do I add my DVD player so that I can use the INPUT button on the Chromecast remote?

Resolved! Longer power cord for 4K Chrome cast

After ordering a 10ft power cord replacement for my new chromecast 4k from Amazon and receiving a cable that was specified for Roku and Chromecast It is wrong. How can I obtain a longer 8 to 10 ft power cord replacement for supplied power cord

JackL9328 by Community Member
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  • 4 replies
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Chromecast not casting VIDEO from disney+ app on computer

Chromecast not casting VIDEO from disney+ app on computer. I have read mutliple articles to solve this probelem but nothing is working. I restarted my chromecast and disney+ app. Youtube and other services are castin properly. The casting option on t...

no Cast menu option in Chrome

Two weeks ago I posted a problem that I did not see the Cast... option in the More menu in the Chrome browser from a laptop. This is what I posted in my question.I am setting up a new Dell laptop and wanted to Cast my screen from the laptop.In Chrome...

xmweitz by Community Member
  • 508 Views
  • 3 replies
  • 0 kudos