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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3713 Views
  • 0 replies
  • 5 kudos

Nest e thermostat sets its own temperature

I have a number of nest e thermostats installed in a home and they all keep adjusting the target temperature to 69. I have set the target temperature both manually and by the app to 66 and they all adjust back to 69 within 24 hrs.I’m guessing its an ...

Bojik by Community Member
  • 50 Views
  • 1 replies
  • 0 kudos

Smart radiator valves

Question, investigating smart radiator valves, specifically Tado, if all the radiators were set to 18 degrees, but the nest thermostat was set to 20, what would happen?Thanks in advance

Sinex666 by Community Member
  • 43 Views
  • 1 replies
  • 0 kudos

Nest heat link no power

There is no power in my heatlink have read other posts tried to reset and tripped out and on suddenly stopped last night so unable to turn heating on please advise. Thermostat fine obs can’t connect as no power on heatlink

Louiseh by Community Member
  • 64 Views
  • 2 replies
  • 0 kudos

Can’t turn hot water off

Not a heating issue. It’s a water issue. The thermostat says the hot water is off (and it should be) but the app says the hot water is on (and it is) . Have tried turning water off in the app it doesn’t do any thing. Any ideas please ?

Sammo1 by Community Member
  • 55 Views
  • 1 replies
  • 0 kudos

Nest randomly turning off

The last couple of months, our nest has started randomly turning itself completely off. I have completely turned off the auto-schedule and the home/away assist functions. When I look at the history, I can see an icon that says the thermostat was swit...

Armtoe by Community Member
  • 47 Views
  • 1 replies
  • 0 kudos

No Display on thermostat

I have a 3rd generation-learning thermostat that worked fine until my grandson took it off the wall. When I plugged it back in, there was a red light and no display. I tried resetting it, charging it, and trying another one (which worked fine). I can...

AKling by Community Member
  • 63 Views
  • 1 replies
  • 0 kudos

Need a replacement heatlink

Hi,I had a fire and my gas boiler and heatlink need replacing. My thermostat is fine as it was elsewhere in the house. How can I get a replacement heatlink in Ireland ? Thanks,Pat