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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Tech support - HELP

I want to talk to an actual person. There is NO PHONE NUMBER available for technical support. If I knew that, I would have NEVER purchased NEST. The fact that it's only a message board is completely unacceptable for a big product like nest that is li...

maria1125 by Community Member
  • 3217 Views
  • 8 replies
  • 3 kudos

Nest hello doorbell with Alexa echo 5

I have a new nest Hello and everything works fine, I can see video, I get messages and I have a blue ring around the button. My issue is like many others my mechanical chime doesn’t work. I have 11.2v from the transformer, I read that it should work ...

sjm1027 by Community Member
  • 4767 Views
  • 14 replies
  • 0 kudos

USB power for Nest Doorbell (battery)?

I have a new Nest Doorbell (battery) in a high activity area so the battery doesn't last more than a few days. To charge it I need to remove it from the mounting plate for several hours which is not ideal. Where I have it, it would be possible for me...

topia by Community Member
  • 4083 Views
  • 10 replies
  • 0 kudos

All cameras offline

In the middle of the night Thursday morning all cameras went offline (2 battery doorbells and 1 outdoor plugged in camera). They've all worked fine for 7 months. Everything else still connected (including Google nest minis, home speaker, Chromecast e...

Media_CG by Community Member
  • 1255 Views
  • 5 replies
  • 2 kudos

Cameras

Do rhe cameras have to be nest. I have outdoor cameras but not nest. 

BORICUA407 by Community Member
  • 1113 Views
  • 5 replies
  • 0 kudos

Can't change WiFi on Nest Doorbell Camera

I tried the steps to update the WiFi, because I had to factory reset my Nest Router hub. WiFi is working for everything else. I have gotten just about everything else connected to my Google Home, but when I do the steps for the Nest WiFi update, it d...

MOSkoots by Community Member
  • 1119 Views
  • 6 replies
  • 0 kudos

Resolved! frustration

Google promised a refund on faulty installed equipment. Why do the make one wait months for it? Case ID [8-3611000032593]

cljohnso by Community Member
  • 935 Views
  • 4 replies
  • 0 kudos
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