We recently shared new updates to the Google Home app. You can read more
in our community blog: New updates to Google Home for camera users: new
AI image detection, requested features, and more! Have any questions not
covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of
Google Nest cameras or doorbells.Before trying these stepsMake sure
you're using the correct app for setup. Need help checking which model
you have? Use the Google Home app to set ...
My camera went offline this morning and would not reconnect. I reset it
and that didn’t help. I factory reset and that didn’t help. I get the
error saying something went wrong.
My doorbell which is wired suddenly says it’s offline. My internet
connection is good and nothing has changed but I can’t get my doorbell
back online! Help! It’s driving me crazy!!
Hi there!!!I have lost my mounting magnet and plate. (old outdoor
wifi/AC power camera) Could you please send me some information
regarding where I can re-order those parts. Would love to finish putting
my camera physically up. Thank you!!!!
I have settings on my outdoor cameras to recognize when I’m home so I
don’t keep getting notifications. All but 1 camera recognizes that
setting. I did delete that 1 camera and then add it back. That didn’t
change the problem. Any suggestions?
How do I re-instal a cam? I had to change my wifi password, have
de-installed the cam on the Home app, & now want to re-install. the app
is not helping me do this.
When somebody comes up to my door and uses the doorbell it shows a black
screen on my hub in the house. It reboots and then says there's no
signal. After the hub reboots it goes to the pictures settings like the
gallery. And then I have to manually p...
