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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 260 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16042 Views
  • 0 replies
  • 6 kudos

Google Nest doorbell is peeling off

It’s not even that old and it’s peeling off - looks horrible. Contacted customer service and they laughed at me, suggesting it’s time for a new one??!! Really - I spent $200 on this piece of crap and it looks like a cheap knock-off??!! Where’s the gr...

ckpuma by Community Member
  • 1053 Views
  • 5 replies
  • 0 kudos

Resolved! Holiday home

I am trying to set up a nest doorbell,outside camera and google nest hub in a holiday home .I have created it from the Home Screen and entered the address .I installed the camera first and got a picture on my phone but it’s on my Home Screen not the ...

Oggsy by Community Member
  • 793 Views
  • 3 replies
  • 0 kudos

Google Doorbell (battery) - Live Video unavailable

Hi, I recently bought a Google Doorbell (battery) and works a treat but it wont allow me to view live video on my Samsung S21 through Wi-Fi. It comes up saying that the 'Live Video unavailable' but works fine on 4/5G. I also have a same problem with ...

Aaronj by Community Member
  • 3930 Views
  • 18 replies
  • 0 kudos

Nest Hello (wired) offline

I’ve had an engineer install a brand new Nest Hello (wired) that I’ve bought - whilst he did a great job at getting it installed we couldn’t get it to work, we tried two wireless networks that I have - both show good signal near the doorbell and the ...

Rnnb by Community Member
  • 1300 Views
  • 7 replies
  • 0 kudos

Resolved! Wi-Fi connectivity

Recently I upgraded my routers. When i went to reconnect the Google Nest Flood cameras i couldn’t. I was prompted to delete all Nest/Google devices. Now I’ve attempted to set up the google nest flood cameras however it fails to connect. I’ve tried re...

Google cameras and Nest

I bought a google camera and was impressed with the Nest app. I bought 2 more google cordless cameras and they will not work with Nest app. NOT only will they not connect with my Nest app. so its all-in-one place but you can't even get GOOGLE Home to...

steentea by Community Member
  • 617 Views
  • 3 replies
  • 0 kudos
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