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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 405 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16246 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Doorbell Pushing Too Many (Wrong) Notifications

Nest Doorbell is sending "motion" notifications when setting is set to "off". A flag and street traffic in the range of the camera is sending these notifications dozens of times a day. I am looking for a way to limit notifications to people only.Mode...

RonA by Community Member
  • 2005 Views
  • 11 replies
  • 0 kudos

Nest cam

My outdoor battery nest cam has gone off-line.I have followed instructions but it still will not go back online

May2 by Community Member
  • 616 Views
  • 4 replies
  • 0 kudos

Delete Individual Video Clips

As a user I should be able to delete individual clips from my history without having to clear the entire video history of the camera. As a UX designer this is a simple feature that multiple users have requested that your admins are saying is a resolv...

RLichter by Community Member
  • 21980 Views
  • 5 replies
  • 44 kudos

Resolved! Nest Wired Doorbell Setup Not Working

I recently purchased a new residence that came pre-installed with a wired Nest Doorbell. The previous owner stated that it has been removed from their account prior to us moving in. I have been attempting to get the device connected to my Nest app bu...

Qtrex by Community Member
  • 1458 Views
  • 6 replies
  • 0 kudos

Lost Mounting plate for my Google Doorbell (battery)

I have recently accidentally misplaced the base and the wedge of my Nest Doorbell Battery model . I had moved it between my previous rented home to my owned home and thought it would be the same as my Nest Doorbell (wireless), but when I tried to fit...

Maxx_D by Community Member
  • 7720 Views
  • 14 replies
  • 1 kudos

Cameras

I have our cameras attached to my phone app and need it on another phone for when I’m away so my husband can watch my mom s room, it says cookies not enabled when he tries and when he enables them it still says cookies. Help?

amereena by Community Member
  • 690 Views
  • 4 replies
  • 0 kudos

Install wired doorbell wihout QR code

Hi. I bought a wired doorbell from ebay but the qr code is invisible now. Is tehre any way to install without this code, or recover it? I hava a box with serial number but missing envelope too.

Brekii by Community Member
  • 1397 Views
  • 5 replies
  • 0 kudos

Nest Camera Live Video not working with Google Mesh Wi-Fi

I have 2 Google Nest Cams wired connected to my Google Mesh Wi-Fi.All works fine (notifications, video recording history) except the live video streaming. Sound streaming works until message: can't connect to live steam.Please help.

Alaama by Community Member
  • 3468 Views
  • 11 replies
  • 1 kudos

Nest camera stuck in zoom

The other day I opened my Nest app and my camera was all the sudden zoomed in. I didn’t change or edit any features. I have looked around on forums and they all say you are probably accidentally stuck in Enhance mode. I did not engage that mode and I...

echardin by Community Member
  • 5610 Views
  • 5 replies
  • 2 kudos
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