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Cameras and Doorbells

Blog Posts

Enhanced Camera Experience in the Google Home App Read more

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 4989 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 20939 Views
  • 0 replies
  • 8 kudos

Zoom video history

I cannot zoom the video or image history from my nest doorbell. It is wired version but I cannot select that from list that seems common the wired product seems to be an orphan. I can zoom live but not history, this link says I should be able to zoom...

cjburkha by Community Member
  • 786 Views
  • 3 replies
  • 0 kudos

Nest not recognized on new phone

I upgraded to Apple 13. On my new phone the google home app will not pick up my google nest doorbell. It was fine on my old phone which they transferred over to the new

Nest Doorbell notification issues

We have a Google Nest Doorbell (battery), Nest Hub display, Sonos One and JBL Link View all on our Google Home app. Each day the doorbell will not give notification on any of the devices unless I unplug and replug in the JBL Link View. Once it has re...

Matt1979 by Community Member
  • 1265 Views
  • 7 replies
  • 0 kudos

Resolved! Doorbell won't update

Doorbell got offline, needed to reset the doorbell to re-connect but now it gets stuck on update. After 15 minutes still 0%. Tried a new home, 10 times factory reset, no update and then then message "something went wrong".

RLW68 by Community Member
  • 1120 Views
  • 3 replies
  • 0 kudos

Nest cam outdoor

So my nest cam outdoor feed has recently started missing chunks of video throughout the day. This isn't normal and unsure why it's happening. I've taken cameras off app deleted it and started anew and yet still get "video not available check back lat...

Kay40 by Community Member
  • 736 Views
  • 3 replies
  • 0 kudos
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